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8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    HEMANT M.'s profile image
    HEMANT M. 
    on Birdeye

    a year ago

    The 8X8 platform is very impressive and user friendly. The support tech is all very good having great knowledge of product. 

    Business response:

    Hi Hemant! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

    NATASHA J.'s profile image
    NATASHA J. 
    on Birdeye

    a year ago

    I've used 8x8 in my office for several years and it makes using phone systems so easy. The online portal gives you access to everything you need in one place. 

    Business response:

    HI Natasha! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

    CHARLES M.'s profile image
    CHARLES M. 
    on Birdeye

    a year ago

    Works well and has reliable call quality 

    Business response:

    Hi Charles! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

    HIRA D.'s profile image
    HIRA D. 
    on Birdeye

    a year ago

    The technical service is great as well as the support. 

    Business response:

    Hi Hira! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

    SUZIE W.'s profile image
    SUZIE W. 
    on Birdeye

    a year ago

    Wish I had better help with set up. Lots of confusion to make it all work. 

    Business response:

    HI Suzie! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

    JAMES D.'s profile image
    JAMES D. 
    on Birdeye

    a year ago

    The video quality is amazing on a video conference. I like the ability to use on my mobile devices: phone & tablet. I was able to import my numbers too - even have a fax line. The functionality is priceless. Great system. 

    Business response:

    Hi James! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

    JEREMY R.'s profile image
    JEREMY R. 
    on Birdeye

    a year ago

    Overall customer support is knowledgeable and able to fix most issues. They are slow to return calls, however. 

    Business response:

    HI Jeremy! Thank you so much for reaching out and providing wonderful feedback about our service! Have a nice day. 

    CIRILO P.'s profile image
    CIRILO P. 
    on Birdeye

    a year ago

    Great service! Uptime is 99.9999999999%. 

    Business response:

    HI Cirilo! Thank you so much for reaching out and providing wonderful feedback about our service! Have a nice day. 

    RANDY L.'s profile image
    RANDY L. 
    on Birdeye

    a year ago

    8x8 VOIP phone service is reliable and consistent service. The 8x8 Work app works great on mobile devices and computers so there is no need for a physical phone. 

    Business response:

    Hi Randy! Thank you so much for reaching out and providing wonderful feedback about our service! Have a nice day. 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is closed now. It will open on Monday at 9:00 a.m. 

    Need help? Contact us.

    Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com