8x8's cover image
Claimed

This profile has been claimed by the business owner or representative.

8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    Keith G.'s profile image
    Keith G. 
    on Birdeye

    2 years ago

    I have had this service for 7 years and have not had any major issue since. It’s very easy to use and customize. 

    Business response:

    Hi Keith! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

    Val P.'s profile image
    Val P. 
    on Birdeye

    2 years ago

    8 x 8 is a very good phone system. We love it. 

    Business response:

    Hi Val! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

    Dan C.'s profile image
    Dan C. 
    on Birdeye

    2 years ago

    Was a bit of work, but Kevin got it figured out and done. 

    Business response:

    Hi Dan! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

    Mt Rogers A.'s profile image
    Mt Rogers A. 
    on Birdeye

    2 years ago

    Monthly prices are affordable. 

    Business response:

    Hi Mt Rogers Adult! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

    Coastal A.'s profile image
    Coastal A. 
    on Birdeye

    2 years ago

    We've used 8x8 for years...perfect fit for our brick & mortar studio with flexibility for virtual work. 

    Business response:

    Hi Coastal! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

    Bull P.'s profile image
    Bull P. 
    on Birdeye

    2 years ago

    8x8 is an overall great VOIP service option. Only things I would like to see improvement for is additional training and assistance options when they update the back office (how you control your automated system). Would also like to have phone upgrade/swap out options. We've had our same phones for about 10yrs, only option is to purchase new ones as if we were coming in brand new. Not a great incentive when our equipment is wearing out. 

    Business response:

    Hi Bull! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

    Paul M.'s profile image
    Paul M. 
    on Birdeye

    2 years ago

    I like the product. It’s very rare that I need support but we know who to go to. 

    Business response:

    Hi Paul! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

    Vel N.'s profile image
    Vel N. 
    on Birdeye

    2 years ago

    The performance and uptime/reliability has been very good with no issues. Service/support when I need it has always been there, and been responsive and helpful in solving any problems I have. Price is competitive. 

    Business response:

    Hi Vel! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

    Unassigned U.'s profile image
    Unassigned U. 
    on Birdeye

    2 years ago

    Has been a good experience. 

    Business response:

    Hi Brian! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is closed now. It will open at 9:00 a.m.