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8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    Brad O.'s profile image
    Brad O. 
    on Birdeye

    a year ago

    The shift from in-person to remote working was seamless with 8x8! 

    Business response:

    Hi Brad! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

    Mark T.'s profile image
    Mark T. 
    on Birdeye

    a year ago

    8x8 uses the the best technology. I love the app features for the phone and the use of my PC features are tremendous. I use the online meetings all the time and prefer it over Zoom or any other platform. 

    Business response:

    Hi Mark! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

    Robert T.'s profile image
    Robert T. 
    on Birdeye

    a year ago

    Responsive, friendly and effiecient. 

    Business response:

    Hi Robert! Thank you so much for taking the time to leave us a 4 star rating - it's much appreciated! 

    Teresa G.'s profile image
    Teresa G. 
    on Birdeye

    a year ago

    when I moved to an office space where phone line connection was not an option - my office mate told me how they use 8x8 instead. I was nervous at first as I had never used a voip based system before. It was easy set up and I love how I can access things remotely from my phone and laptop if desired. 

    Business response:

    Hi Teresa! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

    Jon H.'s profile image
    Jon H. 
    on Birdeye

    a year ago

    Just a good system overall 

    Business response:

    Hi Jon! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

    Reda Hanna H.'s profile image
    Reda Hanna H. 
    on Birdeye

    a year ago

    8x8 Technical Support is still extremely slow in responding to tickets, understanding the client request and resolving it on time. This has been the trend since the pandamic and 8x8 management need to work on fixing that. This is a huge gap between presenting a good quality solution and how to maintain it and make it solid. Please work on that! 

    Business response:

    We sincerely apologize for the troubles you've had with the service. If you have a concern please don't hesitate to share your contact details at reviews@8x8.com. Thank you. 

    Graeme Gilbertson a.'s profile image
    Graeme Gilbertson a. 
    on Birdeye

    a year ago

    Great value for international calls. Reliable connections and the app works very well when needing to take calls outside the office. 

    Business response:

    Hi Graeme! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

    Epca F.'s profile image
    Epca F. 
    on Birdeye

    a year ago

    Texting patients and getting my voicemail with 8x8 is great. 

    Business response:

    Hi Epca Fax! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

    Yuriy R.'s profile image
    Yuriy R. 
    on Birdeye

    a year ago

    Would recommend ! 8x8 is essential for any business. I can run day to day operations from the office on the run or from anywhere where there is an internet connection. Worth it. 

    Business response:

    Hi Yuriy! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is closed now. It will open on Monday at 9:00 a.m. 

    Need help? Contact us.

    Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com