8x8

Paul B. 

on Birdeye

9 years ago

When you product works, it works well. However, I downgrade you for two reasons. 1) When tech support is needed, it is hard to get good quick tech support from 8x8. 2) And, 8x8 does NOT have a windows phone app. 

John C. 

on Birdeye

9 years ago

as usual it was awesome 

Scott B. 

on Birdeye

9 years ago

8x8 has been a extremely good quality service for us. We have used other VOIP products in the past that have had voice quality issues and dropped calls. Prior to switching to 8x8 I researched and interviewed several providers to determine what features were offered and gather reviews on similar businesses' experiences. 8x8 has been very reliable and on top of that it includes some useful features. I would have given 8x8 five stars if the additional features worked as well as its VOIP. We have used both the texting feat... read more

Scott B. 

on Birdeye

9 years ago

8x8 has been a extremely good quality service for us. We have used other VOIP products in the past that have had voice quality issues and dropped calls. Prior to switching to 8x8 I researched and interviewed several providers to determine what features were offered and gather reviews on similar businesses' experiences. 8x8 has been very reliable and on top of that it includes some useful features. I would have given 8x8 five stars if the additional features worked as well as its VOIP. We have used both the texting featur... read more

Sensolock F. 

on Birdeye

9 years ago

Friendly representative. Solved issue on first attempt. No problems. 

Morgan L. 

on Birdeye

9 years ago

Been using 8x8 for a long time, far more than adequate for what we need. We have lots of extensions, and we do have an occasional issue or two (mainly with ring groups and sometimes call routing - hit and miss). It's also sometimes hard to get to the right support person on the line when you need them, but issues are really pretty rare so it's not a big deal. It mostly just works. 4 stars doesn't quite do it justice, but I can't give it a full 5 stars. What it boils down to is, "yes, I would recommend this to a friend." 

John W. 

on Birdeye

9 years ago

I love using this tool. What a huge difference its made to my productivity. 

Joe K. 

on Birdeye

9 years ago

The 8X8 internet phone system has been great!! Much better than the old Ma Bell copper wired system. So, for lots of reasons, we highly recommend the 8X8 system. Best, Joseph C. Kelly, CPA Kelly & Co. CPAs New Jersey 

Bill A. 

on Birdeye

9 years ago

Love 8x8. They give a small company like mine the same features as the big boys.