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8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    Kim D.'s profile image
    Kim D. 
    on Birdeye

    9 years ago

    I have had more calls dropped in the last 6 months. For whatever reason the service has not been as good lately. Sometimes I can't get the line to work and I know it isn't my internet connection. I will look for another carrier if this continues. 

    Phyllis M.'s profile image
    Phyllis M. 
    on Birdeye

    9 years ago

    It was fine. The tech helped solve the problem. 

    Matthew H.'s profile image
    Matthew H. 
    on Birdeye

    9 years ago

    Service has been great with the implementation of the Partner's service team! If you are asking about a specific call, please provide the date or case. 

    Dima B.'s profile image
    Dima B. 
    on Birdeye

    9 years ago

    Great phone system! Excellent customer service! 

    Yolanda T.'s profile image
    Yolanda T. 
    on Birdeye

    9 years ago

    Very attentive and quick response. Thank you 

    Doug M.'s profile image
    Doug M. 
    on Birdeye

    9 years ago

    Your tech support in U.S. is great usually a one call solution. on another note your services are a bit more than others that have been courting our business. 

    Bill H.'s profile image
    Bill H. 
    on Birdeye

    9 years ago

    I felt like I was paying two times as much for service. The quality was good but the price just kept going up. 

    Joanne G.'s profile image
    Joanne G. 
    on Birdeye

    9 years ago

    I called Customer Support to have one line removed from our set-up. I was a bit confused about weather to call sales or support; to me support is for clearing problems one might have with the virtual office, or setting up the calling queue or something of that nature, and sales would be help with your contract... like removing or adding a line. The reason I am rating so low is because I was on hold for 20 minutes, with only music. I had no idea how long I would continue to be on hold and no option to leave a message for a r... read more

    James W.'s profile image
    James W. 
    on Birdeye

    9 years ago

    Good experience.  

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is closed now. It will open on Monday at 9:00 a.m.