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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
Very good customer service. Great phones
8x8 has been an amazing tool for my business. Not only has it saved me A LOT of money, it has also given me insight into my business which I did not know was possible without an astronomical fee. 8x8 has been such a cost savings. It has allowed to to completely automate my business. With the money I have saved monthly from such a large unknown known bill that I was able to get rid of(old phone service). 8x8 offered me a flat rate and it has never changed. It has changed my business and has made us better!
24/7 customer service and prompt and attentive service and knowledgeble
I used 8x8 virtual office for my business. I liked the convenience of using a headset with my hands free for computer work and talk at the same time over the phone in my business. 8x8 virtual office provided exactly what I needed for my business. As I am back in school, I have to cancel my service because I am no longer working. 8x8 did not make it hard at all for the cancellation. I would recommend 8x8 to others for their low cost in the business plan and the clear quality sound which I didn't have a problem with static tha... read more
I used 8x8 virtual office for my business. I liked the convenience of using a headset with my hands free for computer work and talk at the same time over the phone in my business. 8x8 virtual office provided exactly what I needed for my business. As I am back in school, I have to cancel my service because I am no longer working. 8x8 did not make it hard at all for the cancellation. I would recommend 8x8 to others for their low cost in the business plan and the clear quality sound which I didn't have a problem with static tha... read more
Service and tech support is good. The phone service overall is good, but the phones occasionally crash--sometimes in the middle of an important call.
I will never miss an important call because I can setup which calls to forward to my cell. I love this system/
I spoke with customer service and he was able to pinpoint my phone problem in just a few minutes. Fast, friendly and helpful. Thanks
The features of the voice mail system are very robust but the setup is not "plug and play". If you run into a problem with voice quality (i.e. drop calls, unclear calls, etc.) it will require you to reconfigure your network with a stand alone cable modem (often a specific brand/model) and a specific brand/model of router. 8x8 is not fully tested and operational with all in one cable modem/router most often installed by your cable provider. This can be a real headache having to go out and buy hardware (i.e. cable modem an... read more
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open on Monday at 9:00 a.m.