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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
We recently relocated our office and upgraded all of our technology to include VOIP soft phones. After experiencing downtime for about 50% of the time, we finally switched to 8x8 and have had about 3 hours of total downtime in the past month, which was caused by a faulty router and not the phone system. Thanks 8x8!
We are a small all volunteer non-profit. We have four lines in four houses for taking calls. It is wonderful to not have to put our personal phone numbers in newspaper articles. We still get calls on our home phones although we have had 8X8 for over a year. It is great to be able to set up business hours so we no longer get calls at 11 at night or 7 in the morning. Sometimes we shut down for a few weeks; it is easy to set up holiday hours so the phone doesn't ring and we only have to set up a special greeting answer the few ... read more
8x8 is always awesome!
As a small religious non profit organization, we are grateful to have a VOIP phone system that supports our staff who are located in 3 buildings and it is affordable. In the past we would have needed to buy our own phone system and maintain it. We now keep updated with 8x8, have immediate customer service, and are using the latest technology. We love our phone system. We are grateful.
We have been with 8x8 for over 1 year now. There phone service has simply been great.
Business response:
Thanks for your valuable feedback.
8x8 allows Nueva Vida to reach out to many Latino communities and families in the D.C., Maryland and Virginia region. Our mission is to inform, support and empower Latinas whose lives have been affected by Cancer. Thus, 8x8, provides us with a reliable phone and fax lines, which provides Nueva Vida the ability to connect with various Hospitals and support centers in a timely manner. The VOIP system has been very useful and convenient for the type of work that we do. We are constantly communicating with women and communities ... read more
Instead of keeping our old system we went with your modern "cloud" VOIP solution and almost overnight we went from a can and string system to a modern sophisticated one. We now have a wonderful modern call center and our desk phones work flawlessly. Should we need to forward our calls away from our desk phones we have the softphone, iPhone App and other options so we never miss a call. Hats off to you guys! Mark Weingarten Affiliated Physicans New York
Our company joined 8x8 near the end of 2008. We'd been on an in-house system, and it was getting pretty old. At the time, we had around 25 employees, and maintaining and managing the phone system was just another task that our IT department of one had to handle. We decided to give 8x8 a shot, and it's one of the best decisions we've made. The service and support have been fantastic, and a lot of that is thanks to our account manager, David. We've had almost no downtime, and the addition of free services such as the soft-... read more
I have been using 8x8 for over 5 years and am completely satisfied. I have 6 offices in 3 states and was paying thousands monthly for phone service. I was tired of paying increasing fees and charges from traditional copper landlines and needed to purchase two phone system for my newest offices. The new phone systems alone were over $1000.00 each. So, initially I made the change to 8x8, after a long evaluation of 7 providers, because of the savings. After personally installing the system, which was a breeze and extremely... read more
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open on Monday at 9:00 a.m.