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8x8
- Technology
- Campbell, CA
About this business
8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure.
Everything logs nicely into SFDC. I haven't had any problems with the click to dial. What took some getting used to is it rings when you do the click to dial but not a big deal since it still saves time.
app seems to have improved - it used to only show a portion of the pop up window on the left side, but it's ok now!
The app has helped me streamline my workflow.
The App is great. It takes some time to get used to but once you do, it saves tons of time.
I was not sure I liked the program at first, it seemed like a huge learning curve but I was hooked after the first week. I use it all day at work and it is such a necessary tool to have! It keeps me organized and keeps our customers happy, which is always our #1 priority!
Average. I do lose calls weekly, they get dropped.
Great, the new app is fantastic
It's very convenient having the window in Salesforce, great for taking notes during calls, and is very efficient for inbound calls when it automatically pops up. It can be buggy. There are times when new calls do not log in the window, and there are times when a call associates with the last person you talked to instead of who you're talking to at the time
I use 8*8 every day and I love it ! I use it at work injunction with Salesforce and it makes things easier because it automatically puts a record of my calls.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.7 star rating with 7,488 reviews.
When is 8x8 open?
8x8 is closed now. It will open on Monday at 8:00 a.m.