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8x8
- Technology
- Campbell, CA
About this business
8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure.
I was having issues with the program and they were very good about reaching out to me by both email and phone. They continued to help me until the problem was resolved. The Techs were very patient and friendly. LT
Business response:
We appreciate your feedback and are glad we could help resolve your issue. Thank you for choosing 8x8.
Great customer service and fast response to service tickets! Would definitely recommend!
Business response:
Thank you so much for taking the time and we are so delighted to see a 5-star rating from you, Luis! We will take this feedback and continue to provide the best for our customers.
There parts of 8 x 8 that I like, and others which make using 8 X 8 complicated. I don't like havign to have a desktop app open in order to see if someone is busy or on the phone. It's a hassle. Also, transfering calls is complicated and involved.
Business response:
Your feedback is valuable to us and we will work on improving the issues you mentioned. If you have any further concerns, please feel free to contact us.
Don was very quick to resolve both of my issues.
Business response:
Thanks so much for giving us a 5-star review. We appreciate the feedback on how we are doing. We're glad that customers like you are having a great experience with 8x8!
Excellent !!!
Business response:
Seeing that you had a 5-star rating and experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing 8x8! We appreciate it, Jenny.
Thanuja Jayaraj was very helpful in explaining the steps that I needed to follow up a call and discover how the call was placed. At first I did not have the information handy and she offered me a callback which she followed up the same day...Thanks for the help T
Business response:
Hi, German - We are incredibly grateful that you took the time to leave us a 5-star review. We appreciate you being a customer and helping to share the word about us.
I thought it was informative and professionally done.
Business response:
Thank you for your positive review Kathy! We appreciate it!
Great app. Enjoy the mobile versatility of it.
Business response:
Hi, Michelle - Thank you so much for taking the time to leave an excellent rating. We appreciate your business with us. Please let us know what else we can do to help you and your business in the future.
Ease of use and when needed Tesh Support is solid. We're using 8x8 at over 25 locations across 7 states.
Business response:
We appreciate your feedback, Allan. We're glad to hear that you find our service easy to use and our Tech Support helpful. Thank you for choosing 8x8 for your business needs.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.7 star rating with 7,309 reviews.
When is 8x8 open?
8x8 is closed now. It will open on Monday at 8:00 a.m.