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8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,486 reviews
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Julio's profile image
Julio 
on Birdeye

2 months ago

All has been great 

Business response:

Seeing that you had a 5-star rating and experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing 8x8! We appreciate it, Julio.  

Pamela G.'s profile image
Pamela G. 
on Birdeye

2 months ago

Very timely support responses. The continued education training that is offered is absolutely AMAZING. We are extremely pleased that we switched phone systems. 

Business response:

Hi, Pamela - We are incredibly grateful that you took the time to leave us a 5-star review. We appreciate you being a customer and helping to share the word about us.  

Ryan R.'s profile image
Ryan R. 
on Birdeye

2 months ago

I've had a good experience so far; however, now that my number has ported to 8x8, the caller ID shows No Caller ID when contacting our customer. 

Avery S.'s profile image
Avery S. 
on Birdeye

3 months ago

The service is commendable. Some of the software applications leave something to be desired. 

Luanne's profile image
Luanne 
on Birdeye

3 months ago

The current team assigned to our account is fantastic! Very communicative & responsive, as well as proactive in trying to assess our needs. 

Abhinav's profile image
Abhinav 
on Birdeye

3 months ago

Good tool for cold calls 

Business response:

Hi, Abhinav - Thank you so much for taking the time to leave an excellent rating. We appreciate your business with us. Please let us know what else we can do to help you and your business in the future.  

Cruz's profile image
Cruz 
on Birdeye

3 months ago

We have been using 8x8 phone software for a few years now and are pleased at the ease of use and how user friendly it is for conference calls, and the daily operating system of call forwarding, automatic attendant and voicemail. 

Business response:

Thank you so much for taking the time and we are so delighted to see a 5-star rating from you, Cruz! We will take this feedback and continue to provide the best for our customers.  

Matthew C.'s profile image
Matthew C. 
on Birdeye

4 months ago

I enjoyed the presentation. Very informative. I can't wait to use some of the tips I have learned. 

Business response:

Thanks so much for giving us a 5-star review. We appreciate the feedback on how we are doing. We're glad that customers like you are having a great experience with 8x8!  

Jessica's profile image
Jessica 
on Birdeye

4 months ago

8X8's service is generally good.is that The only issue their customer service can be difficult to reach at times, particularly if you need to speak to a live person. 

Business response:

Thank you for bringing this to our attention. We strive to improve our customer service accessibility. 

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,486 reviews. 

When is 8x8 open?

8x8 is closed now. It will open at 8:00 a.m.