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8x8

4.8

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.86,442 reviews
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Lynda H.'s profile image
Lynda H. 
on Birdeye

2 months ago

There parts of 8 x 8 that I like, and others which make using 8 X 8 complicated. I don't like havign to have a desktop app open in order to see if someone is busy or on the phone. It's a hassle. Also, transfering calls is complicated and involved. 

Business response:

Your feedback is valuable to us and we will work on improving the issues you mentioned. If you have any further concerns, please feel free to contact us. 

Marcus M.'s profile image
Marcus M. 
on Birdeye

2 months ago

Don was very quick to resolve both of my issues. 

Business response:

Thanks so much for giving us a 5-star review. We appreciate the feedback on how we are doing. We're glad that customers like you are having a great experience with 8x8!  

Jenny E.'s profile image
Jenny E. 
on Birdeye

2 months ago

Excellent !!! 

Business response:

Seeing that you had a 5-star rating and experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing 8x8! We appreciate it, Jenny.  

German C.'s profile image
German C. 
on Birdeye

2 months ago

Thanuja Jayaraj was very helpful in explaining the steps that I needed to follow up a call and discover how the call was placed. At first I did not have the information handy and she offered me a callback which she followed up the same day...Thanks for the help T 

Business response:

Hi, German - We are incredibly grateful that you took the time to leave us a 5-star review. We appreciate you being a customer and helping to share the word about us.  

Kathy B.'s profile image
Kathy B. 
on Birdeye

2 months ago

I thought it was informative and professionally done. 

Business response:

Thank you for your positive review Kathy! We appreciate it! 

Michelle W.'s profile image
Michelle W. 
on Birdeye

2 months ago

Great app. Enjoy the mobile versatility of it. 

Business response:

Hi, Michelle - Thank you so much for taking the time to leave an excellent rating. We appreciate your business with us. Please let us know what else we can do to help you and your business in the future.  

Allan G.'s profile image
Allan G. 
on Birdeye

2 months ago

Ease of use and when needed Tesh Support is solid. We're using 8x8 at over 25 locations across 7 states. 

Business response:

We appreciate your feedback, Allan. We're glad to hear that you find our service easy to use and our Tech Support helpful. Thank you for choosing 8x8 for your business needs. 

Michael W.'s profile image
Michael W. 
on Birdeye

2 months ago

Great job! 

Business response:

Thank you so much for taking the time and we are so delighted to see a 5-star rating from you, Michael! We will take this feedback and continue to provide the best for our customers.  

Stephen D.'s profile image
Stephen D. 
on Birdeye

2 months ago

8x8 is a very quality product. Great customer service. Quick to respond any time I have a question or issue. Will continue using them and recommend them to anyone that is needing a phone system. 

Business response:

Thanks so much for giving us a 5-star review. We appreciate the feedback on how we are doing. We're glad that customers like you are having a great experience with 8x8!  

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.8 star rating with 6,442 reviews. 

When is 8x8 open?

8x8 is closed now. It will open on Monday at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com