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8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,486 reviews
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Anthony C.'s profile image
Anthony C. 
on Birdeye

9 months ago

8x8 is a great service. It is easy to deploy and administer. Technical support is very responsive and helpful. 

Business response:

Hi, Anthony - We are incredibly grateful that you took the time to leave us a 5-star review. We appreciate you being a customer and helping to share the word about us.  

Sara B.'s profile image
Sara B. 
on Birdeye

9 months ago

customer support was very knowledgeable and helpful 

Business response:

Hi, Sara - Thank you so much for taking the time to leave an excellent rating. We appreciate your business with us. Please let us know what else we can do to help you and your business in the future.  

Sam M.'s profile image
Sam M. 
on Birdeye

9 months ago

There are many things when which i like but will mention some of them which i liked the most . 1)Great customer support : Customer support team will give accurate information and help what we are in need and every time an agent is available to assist 2) call quality is excellent: I have used many other phone line services but this one have excellent call quality. 

Business response:

Thank you so much for taking the time and we are so delighted to see a 5-star rating from you, Sam! We will take this feedback and continue to provide the best for our customers.  

Score Western M.'s profile image
Score Western M. 
on Birdeye

9 months ago

This is our first time using an office phone system that is not a landline. I love the flexibility and convenience of receiving an email with the transcript and recording of the call vs the older voicemail systems. Our assigned representative was very helpful in getting us set up and locating the correct phone for the office. I wish we could have done this years ago. 

Business response:

We appreciate your feedback and are glad to hear that you are enjoying the benefits of our office phone system. If you have any further questions or need assistance, please don't hesitate to contact us. Thank you for choosing 8x8. 

Dina A.'s profile image
Dina A. 
on Birdeye

9 months ago

Great service. I like the email follow-ups 

Business response:

Thanks so much for giving us a 5-star review. We appreciate the feedback on how we are doing. We're glad that customers like you are having a great experience with 8x8!  

Amit G.'s profile image
Amit G. 
on Birdeye

9 months ago

Missing out on many important features. Working fine but not meeting ALL EXPECTATIONS. 

Business response:

We apologize for any inconvenience caused, Amit. Please feel free to contact us to discuss any specific features you feel are missing. Thank you for your feedback. 

Luis F.'s profile image
Luis F. 
on Birdeye

9 months ago

the service is great, the program is user-friendly and self explanatory. The security to login is pretty good. 

Business response:

Seeing that you had a 5-star rating and experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing 8x8! We appreciate it, Luis.  

Luisa N.'s profile image
Luisa N. 
on Birdeye

a year ago

Save time Client thank full 

Business response:

Seeing that you had a 5-star rating and experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing 8x8! We appreciate it, Luisa.  

Carlos S.'s profile image
Carlos S. 
on Birdeye

a year ago

8x8 provides great customer support. All issues are addressed either online or by a real person. Tech support are very courteous and friendly 

Business response:

Thank you for your positive feedback, Carlos! We're glad to hear that you've had a great experience with our customer support team. We strive to provide excellent service and address any issues promptly.  

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,486 reviews. 

When is 8x8 open?

8x8 is closed now. It will open at 8:00 a.m.