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8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,309 reviews
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Franklin D.'s profile image
Franklin D. 
on Birdeye

10 months ago

I had AT&T for my business phone service and was paying way too much each month. A friend told me about Packet 8 (8X8). I was hesitant at first having never herd about the company, but went ahead and made the switch. It's been several years since I switched to 8X8 and I am very happy. The company has excellent customer service and I have saved over $20 K since switching. For a small business, that's a lot of cash! 

Business response:

Hi, Franklin - We are incredibly grateful that you took the time to leave us a 5-star review. We appreciate you being a customer and helping to share the word about us.  

Alex A.'s profile image
Alex A. 
on Birdeye

10 months ago

just keep it up 

Business response:

Hi, Alex - Thank you so much for taking the time to leave an excellent rating. We appreciate your business with us. Please let us know what else we can do to help you and your business in the future.  

Mitch H.'s profile image
Mitch H. 
on Birdeye

10 months ago

I have had 8x8 service at my office for about 3 years now. It was extremely cost effective in comparison to our hard wired telephone lines from the phone company and the features with VOIP are amazing. The ability to control so many features and capabilities from any computer is a great asset to any business. I like it so much I even purchased a line for my home. There are some issues with technical support, but overall - definitely worth the money. 

Business response:

Thank you for your feedback, Mitch. We're glad to hear that you have found our 8x8 service cost-effective and that you appreciate the features and capabilities of our VOIP system. We apologize for any issues you may have experienced with technical support, your feedback is valuable to us. Thank you for choosing 8x8! 

Ana A.'s profile image
Ana A. 
on Birdeye

10 months ago

very fastcustomer service 

Business response:

Thank you so much for taking the time and we are so delighted to see a 5-star rating from you, Ana! We will take this feedback and continue to provide the best for our customers.  

Dave H.'s profile image
Dave H. 
on Birdeye

10 months ago

8x8 offers a cloud based, Rich featured, pbx. We currently have 5 locations with over 90 phones. 8x8 consistently provides us with excellent service. When issues arise they resolve them quickly and I would highly recommend them. 

Business response:

Thanks so much for giving us a 5-star review. We appreciate the feedback on how we are doing. We're glad that customers like you are having a great experience with 8x8!  

monica's profile image
monica 
on Birdeye

10 months ago

Great phone service. User friendly. 

Business response:

Seeing that you had a 5-star rating and experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing 8x8! We appreciate it, Monica.  

Bryan W.'s profile image
Bryan W. 
on Birdeye

10 months ago

Excellent Service. Great Customer Support 

Business response:

Hi, Bryan - We are incredibly grateful that you took the time to leave us a 5-star review. We appreciate you being a customer and helping to share the word about us.  

Brian H.'s profile image
Brian H. 
on Birdeye

10 months ago

Excellent service. 

Business response:

Hi, Brian - Thank you so much for taking the time to leave an excellent rating. We appreciate your business with us. Please let us know what else we can do to help you and your business in the future.  

Basil K.'s profile image
Basil K. 
on Birdeye

10 months ago

Fully scalable architecture that grows with our company's needs. 

Business response:

Thank you so much for taking the time and we are so delighted to see a 5-star rating from you, Basil! We will take this feedback and continue to provide the best for our customers.  

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,309 reviews. 

When is 8x8 open?

8x8 is closed now. It will open on Monday at 8:00 a.m.