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8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,632 reviews
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Josh B.'s profile image
Josh B. 
a year ago

8x8 listens to our issues and promptly opens tickets to address them. We are provided with quick and friendly follow-ups along the way. 

Shannon T.'s profile image
Shannon T. 
a year ago

We very rarely have any challenges with this service. Anytime we do , support is very helpful and in most cases resolution happens on the initial call. Well done 8x8! 

Chance W.'s profile image
Chance W. 
a year ago

Great! 8x8 has been a good app to use so far, there are some issues with moving from wifi to cellular and getting dropped out of the call queue but that is about it. 

J M.'s profile image
a year ago

Everything was great with the exception of some voice quality issues on the hard phones. It took awhile but we figured out the issue. 

Brenda R.'s profile image
Brenda R. 
a year ago

I'm a new business owner and 8x8 has helped be provide HIPAA Compliant services to my clients. Using the video and phone services with assurance has allowed me to focus on other important aspects of my company. 8x8 has definitely put my mind at ease and I'm looking forward to growing my business with them. 

Allan W.'s profile image
Allan W. 
a year ago

The continual training amd webinars are so helpful. 8x8 is a very powerful system, and to fully take advantage you need ongoing training. 8x8 offers these twice a month on differing topics. Very useful and they are proactive about it! 

Lelanya T.'s profile image
Lelanya T. 
a year ago

I was having issues with the program and they were very good about reaching out to me by both email and phone. They continued to help me until the problem was resolved. The Techs were very patient and friendly. LT 

Luis S.'s profile image
Luis S. 
a year ago

Great customer service and fast response to service tickets! Would definitely recommend! 

Lynda H.'s profile image
Lynda H. 
a year ago

There parts of 8 x 8 that I like, and others which make using 8 X 8 complicated. I don't like havign to have a desktop app open in order to see if someone is busy or on the phone. It's a hassle. Also, transfering calls is complicated and involved. 

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,632 reviews. 

When is 8x8 open?

8x8 is closed now. It will open at 8:00 a.m.