8x8 Reviews, Ratings | Telecommunications

8x8

Name: 8x8
Address: 675 Creekside Way, Campbell, CA, 95008, US
Telephone: (866) 879-8647
Price range: $$
Rating: 4.8

4.8

★★

5781 reviews

About

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure.

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4.8

★★

5,781 reviews

5★4,862

4★657

3★253

2★2

1★7

Reviews(5585)

Google Reviews(196)

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Dan Ford on GooglePlay

★★

2 days ago

Easy to use, great functionality, excellent reliability & support. A+

Trisagio on iTunes

★★

5 days ago

Good

Tyrry on iTunes

★★

5 days ago

The call quality is fine. Transferring calls leads to “failure” and when I “remove self” from a three way call, it doesnt hang me up and I stay in the call. It usually works the third or fourth time I try to leave the call, but other times its been 10 or more times where I just have to take my headphones off and let the call continue with me there. Update: New issues. Half the calls say I have a bad reception, it sounds like the person on the other end is in a helicopter. if I call the same person using my phone app, the reception is fine. update: “Transfer” worked for a while. Now it’s not working again. (This may be settings related). Overall, 8x8 has consistently been stable throughout covid. Never had a problem with teleconference. Merge calls is working now.

Pinkyndbrain2 on iTunes

★★

5 days ago

Our company just started using 8x8 and so far I like the system very much!!

JCerm on iTunes

★★

5 days ago

My 8 x 8 business phone is great for working remotely due to Northeastern PA snowy weather!

Allison S. on Getvoip

★★

6 days ago

We have had them for about 3 years. The uptime has been very good. I can't really speak on the price because I haven't compared with any other providers. There are some call parking and paging options that I like. It's really easy to set up a phone- the config and firmware is pushed to the phones automatically. I use Polycom phones and the 8×8 app.

Elizabeth Yates on GooglePlay

★★

7 days ago

Spotty at the best of times.

Business Response:

Hi, we are sorry that you faced an issue. Could you please share your contact details with us on vom@8x8.com so that we can get in touch with you and resolve the issue.

TecLynx on iTunes

★★

11 days ago

I’ve had 8 x 8 now for over 10 years in the service has been wonderful. I have also partnered up with 858 and set up numerous customers with the same service that I have.

kadenhope on iTunes

★★

11 days ago

Great