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8x8
- Technology
- Campbell, CA
About this business
8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure.
We are currently using 8x8 X Series X2 licenses and we have around 50 members using this solution. Some of our team members found it hard to get used to the new system since we migrated from a old telephone based system. However over the period of time, they have mastered it and said it's very easy to use than the traditional phone systems. The biggest advantage of 8x8 is that it's an one stop solution, all in one app. So we don't have to switch between different apps anymore coz everything is in place makes things easier to... read more
Business response:
Hi, Logan - Thank you so much for taking the time to leave an excellent rating. We appreciate your business with us. Please let us know what else we can do to help you and your business in the future.
Making the switch to 8x8 was one of the best choices for our firm. With so many staff working from home, it's really made the transition from being in the office to working remotely seamless.
Business response:
We greatly appreciate your positive feedback, Karla. It's wonderful to hear that the transition to 8x8 has been seamless for your firm.
Pretty reliable service. Random issues at times. Service/support could be stronger.
Business response:
Thank you for taking the time to leave feedback, we appreciate it. Your comments will help us improve in the future. If there is anything you would like to discuss further please contact us at reviews@8x8.com.
Absolutely incredible product and extremely easy to implement. The cloud-based apps work perfectly for our organization.
Business response:
Thank you so much for taking the time and we are so delighted to see a 5-star rating from you, Jacob! We will take this feedback and continue to provide the best for our customers.
The Internet telephony service works for making calls and sending messages.
Business response:
Your feedback is incredibly valuable. We are pleased to hear that the Internet telephony service works well for making calls and sending messages. Thank you for sharing your experience.
Excellent customer service.
Business response:
Thanks so much for giving us a 5-star review. We appreciate the feedback on how we are doing. We're glad that customers like you are having a great experience with 8x8!
All in all 8x8 is a great VOIP application. Both desktop and mobile calling apps has very useful features as in SMS capability and conducting video calls. I'm admin of the 8x8 as well. Admin portal has many intuitive features to create and manage users. Best of all is in most cases don't have to deploy physical and phones and all calling related requirements are met within desktop and mobile apps. Highly recommended.
Business response:
Seeing that you had a 5-star rating and experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing 8x8! We appreciate it, Mehul.
The people at 8x8 have been very helpful anytime I have contacted them in the past 3 years we've been their customer. Always updating software with customer needs in the forefront of their decision making. Also, customer service has been very good whenever we've needed them.
Business response:
Hi, Steve - We are incredibly grateful that you took the time to leave us a 5-star review. We appreciate you being a customer and helping to share the word about us.
Easy to work with
Business response:
Hi, Mark - Thank you so much for taking the time to leave an excellent rating. We appreciate your business with us. Please let us know what else we can do to help you and your business in the future.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.7 star rating with 7,486 reviews.
When is 8x8 open?
8x8 is closed now. It will open tomorrow at 8:00 a.m.