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8x8

4.8

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.86,456 reviews
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Brian A.'s profile image
Brian A. 
on Birdeye

8 months ago

8X8 is a reliable phone system. 

Business response:

Thank you for your review, Brian. We appreciate your feedback and are glad to hear that you find our phone system reliable.  

Jay I.'s profile image
Jay I. 
on Birdeye

8 months ago

Super easy and super simple prompt help and best customer support 

Business response:

Thanks so much for giving us a 5-star review. We appreciate the feedback on how we are doing. We're glad that customers like you are having a great experience with 8x8!  

Alan R.'s profile image
Alan R. 
on Birdeye

8 months ago

I've been a customer for many years and have always found 8x8 very easy to work with plus they have a great product. I really get a lot of use from their APP which seems to work flawlessly. 

Business response:

Seeing that you had a 5-star rating and experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing 8x8! We appreciate it, Alan.  

Rhonda M.'s profile image
Rhonda M. 
on Birdeye

8 months ago

Great phone / fax app ive never had any issues with it . Works great very convenient i even have it attached to my cell phone so when im not at the office i can still answer the office phone.! 

Business response:

Hi, Rhonda - We are incredibly grateful that you took the time to leave us a 5-star review. We appreciate you being a customer and helping to share the word about us.  

Kevin W.'s profile image
Kevin W. 
on Birdeye

8 months ago

8x8 provides a great service for a lot less money than a traditional phone system. 

Business response:

Hi, Kevin - Thank you so much for taking the time to leave an excellent rating. We appreciate your business with us. Please let us know what else we can do to help you and your business in the future.  

Trina A.'s profile image
Trina A. 
on Birdeye

8 months ago

"8*8 has proven to be one of the most effective phone systems available for use anytime, anywhere. The mobile app for work is excellent, as it enables seamless communication with sales personnel, whether they are in the field or in-house, without any hassle. Additionally, it allows for effortless video conferencing with employees and clients using just a simple link, eliminating clients needing to download any additional apps. Furthermore, features such as meeting conferences and the desktop app for our customer service team... read more

Business response:

Thank you so much for taking the time and we are so delighted to see a 5-star rating from you, Trina! We will take this feedback and continue to provide the best for our customers.  

Sue D.'s profile image
Sue D. 
on Birdeye

8 months ago

Love 8x8 overall. It's easy for the support team to use and very helpful to be able to listen in, whisper to the agent, or join a call to help the team give our Clients the best possible service. Thank you! 

Business response:

Thank you for your positive feedback, Sue! We're glad to hear that you find 8x8 easy to use and that it helps your support team provide excellent service to your clients. Thank you for your support! 

Robert K.'s profile image
Robert K. 
on Birdeye

8 months ago

Wonderful support agents. Helped locate reporting that brought deeper clarity to customer interactions and allowed me to provide ROI data and get more projects moving along. Appreciate their help and quick guidance! 

Business response:

Thanks so much for giving us a 5-star review. We appreciate the feedback on how we are doing. We're glad that customers like you are having a great experience with 8x8!  

Brent J.'s profile image
Brent J. 
on Birdeye

8 months ago

8x8 has great to work with as we transition from our previous vendor. 

Business response:

Seeing that you had a 5-star rating and experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing 8x8! We appreciate it, Brent.  

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.8 star rating with 6,456 reviews. 

When is 8x8 open?

8x8 is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com