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8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,433 reviews
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Jacinta's profile image
Jacinta 
on Birdeye

2 months ago

We love our new phones. The transition from our old system has been a little challenging, but they are being worked out by the 8x8 team. 

Business response:

We are happy to hear that you love your new phones. The 8x8 team is here to help with any challenges you may be facing during the transition. 

Jeremy's profile image
Jeremy 
on Birdeye

2 months ago

I have had a positive experience with 8x8. The system is stable, requiring minimal maintenance, almost no downtime, and easy management. 

Business response:

Your positive experience with 8x8 is appreciated. Thank you for your feedback. 

Mark M.'s profile image
Mark M. 
on Birdeye

2 months ago

Overall happy with the service. Getting support, and follow up is slow. 

Business response:

Your feedback is invaluable to us. Thank you for your review. We will work on improving our support and follow-up process. 

Marlana's profile image
Marlana 
on Birdeye

2 months ago

8x8 is a convenient software for voicemail and visual voicemail 

Business response:

We are elated to hear that you find 8x8 convenient for voicemail and visual voicemail. Thank you for sharing! 

Angela C.'s profile image
Angela C. 
on Birdeye

2 months ago

I felt like the rep was very helpful. Had good information and stayed on the phone with me until our problem was resolved. It did take a while, but I believe we are operating the way we need to and it feels good to know. We have someone to call if there’s an issue. 

Business response:

Seeing that you had a 5-star rating and experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing 8x8! We appreciate it, Angela.  

Peyton's profile image
Peyton 
on Birdeye

2 months ago

I've used 8x8 for many, many years. The issues I've had here at home have to do with internet consistency - abroad and not at home 8x8 has performed well - I've used it in Europe and Australia. 

Manuel's profile image
Manuel 
on Birdeye

2 months ago

8x8 Support has always been extremely helpful from the first day we signed up! 

Business response:

Hi, Manuel - We are incredibly grateful that you took the time to leave us a 5-star review. We appreciate you being a customer and helping to share the word about us.  

Natasha's profile image
Natasha 
on Birdeye

2 months ago

IAs a remote receptionist for a legal firm based in Indiana, I reside in distant South Africa. The VoIP system employed by the firm has proven to be exceptional. The caller ID feature, displaying caller names, greatly simplifies call identification. Moreover, the system allows for easy retrieval of missed calls, enhancing my ability to respond promptly. This is my first experience with VoIP technology, and I am thoroughly impressed by its capabilities. 

Business response:

Hi, Natasha - Thank you so much for taking the time to leave an excellent rating. We appreciate your business with us. Please let us know what else we can do to help you and your business in the future.  

Jax Medi S.'s profile image
Jax Medi S. 
on Birdeye

2 months ago

Easy to use and affordable for businesses. 

Business response:

Thank you so much for taking the time and we are so delighted to see a 5-star rating from you, Jax! We will take this feedback and continue to provide the best for our customers.  

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,433 reviews. 

When is 8x8 open?

8x8 is closed now. It will open on Monday at 8:00 a.m.