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8x8
- Technology
- Campbell, CA
About this business
8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure.
Average phone system. Pros would be the call transferring and forwarding after hours. Cons would be their backend service.
Business response:
We apologize for any inconvenience you experienced with our backend service. Please contact so we can address your concerns and improve your experience.
The reps are very patient and professional.
Business response:
Thanks so much for giving us a 5-star review. We appreciate the feedback on how we are doing. We're glad that customers like you are having a great experience with 8x8!
8x8 is a great phone system for your business They keep you posted on all the software updates, and they have tutorial videos on new and updated features available the system is easy to use and has all the features you need. 8x8 I think you are the best phone system for today's workflow.
Business response:
Seeing that you had a 5-star rating and experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing 8x8! We appreciate it, Michele.
8x8 is a great service. It is easy to deploy and administer. Technical support is very responsive and helpful.
Business response:
Hi, Anthony - We are incredibly grateful that you took the time to leave us a 5-star review. We appreciate you being a customer and helping to share the word about us.
customer support was very knowledgeable and helpful
Business response:
Hi, Sara - Thank you so much for taking the time to leave an excellent rating. We appreciate your business with us. Please let us know what else we can do to help you and your business in the future.
There are many things when which i like but will mention some of them which i liked the most . 1)Great customer support : Customer support team will give accurate information and help what we are in need and every time an agent is available to assist 2) call quality is excellent: I have used many other phone line services but this one have excellent call quality.
Business response:
Thank you so much for taking the time and we are so delighted to see a 5-star rating from you, Sam! We will take this feedback and continue to provide the best for our customers.
This is our first time using an office phone system that is not a landline. I love the flexibility and convenience of receiving an email with the transcript and recording of the call vs the older voicemail systems. Our assigned representative was very helpful in getting us set up and locating the correct phone for the office. I wish we could have done this years ago.
Business response:
We appreciate your feedback and are glad to hear that you are enjoying the benefits of our office phone system. If you have any further questions or need assistance, please don't hesitate to contact us. Thank you for choosing 8x8.
Great service. I like the email follow-ups
Business response:
Thanks so much for giving us a 5-star review. We appreciate the feedback on how we are doing. We're glad that customers like you are having a great experience with 8x8!
Missing out on many important features. Working fine but not meeting ALL EXPECTATIONS.
Business response:
We apologize for any inconvenience caused, Amit. Please feel free to contact us to discuss any specific features you feel are missing. Thank you for your feedback.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.7 star rating with 7,309 reviews.
When is 8x8 open?
8x8 is closed now. It will open on Monday at 8:00 a.m.