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All My Sons Moving & Storage
- Movers
- Carrollton, TX
About this business
Location details
2400 Old Mill Road, Carrollton, TX, 75007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Well right now I’m sitting at about $6000 worth of damages possibly more! As I watch them drag my brand new sleep number mattress instead of carried it, that left a huge hole in the bottom of it! Also the crew was not prepared they ran out of tape or just didn’t want to go back to the truck to get tape so they use three rows of my personal type they also only brought one mattress protector when I asked for two! They also used the bathroom at the three locations we stopped at without asking which to me would’ve been nice just... read more
Well right now I’m sitting at about $6000 worth of damages possibly more! As I watch them drag my brand new sleep number mattress instead of carried it, that left a huge hole in the bottom of it! Also the crew was not prepared they ran out of tape or just didn’t want to go back to the truck to get tape so they use three rows of my personal type they also only brought one mattress protector when I asked for two! They also used the bathroom at the three locations we stopped at without asking which to me would’ve been nice just... read more
We were quoted a 4 hr move for a one bedroom apartment on the third floor. When my boyfriend repeatedly asked for an actual quote including fees he just got the hourly rate. We scheduled them for Sunday and at first they were supposed to come between noon-2. Then it started storming so they said their first move of the day had run long and they would be at our place by 4. 4 comes and goes with no word from them. Finally we call the office and they say they’re in route to us. We call again at 6 and they’re still ?? On their w... read more
We had all my sons move us back in July. Not only were the guys slow, unprofessional, and rude. They didn’t want to be there and they continually ate up the clock. We had only a few rooms to move, the kitchen and closets were already packed boxed and ready to go. What was supposed to take about 4 1/2 he’s took almost 9. We also has to call twice during the day to request another mover. They were so lazy they moved our couch through the living room and scratched the hard wood. Also kept talking about how nice the new house wa... read more
We had all my sons move us back in July. Not only were the guys slow, unprofessional, and rude. They didn’t want to be there and they continually ate up the clock. We had only a few rooms to move, the kitchen and closets were already packed boxed and ready to go. What was supposed to take about 4 1/2 he’s took almost 9. We also has to call twice during the day to request another mover. They were so lazy they moved our couch through the living room and scratched the hard wood. Also kept talking about how nice the new house wa... read more
I wish I could give All My Sons Moving & Storage a 0 or negative rating but 1 is the lowest possible score.... I had them come out and give a quote. Richard Hill quoted the job; two days to pack and move locally. I questioned him on the duration and he assured me that “it will be an easy move being local and our guys are professionals and are use to knocking these moves out all the time and we do not use temporary labor for our pack and moves.” The job was quoted at $4,542.54 for a 4 bedroom 4 bath home. I have never se... read more
I wish I could give All My Sons Moving & Storage a 0 or negative rating but 1 is the lowest possible score.... I had them come out and give a quote. Richard Hill quoted the job; two days to pack and move locally. I questioned him on the duration and he assured me that “it will be an easy move being local and our guys are professionals and are use to knocking these moves out all the time and we do not use temporary labor for our pack and moves.” The job was quoted at $4,542.54 for a 4 bedroom 4 bath home. I have never se... read more
Business response:
David, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (866) 941-1849 so we can work towards a resolution.
This company canceled my move on the day that it was supposed to take place. I didn't know until after 1:30 PM that my move wasn't going to happen. Luckily I had a few more days before my lease was up, otherwise, I would have been in an extremely bad predicament.
Business response:
Hi Bethany, thank you for taking the time to let us know about your experience with us during your recent move. I'm sorry to hear that it was not a positive one. It seems as though there was a lot of miscommunication happening which is not the type of service we like to provide our customers. We wil l take all of your comments into account to make sure nothing like this happens again.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.3 star rating with 6,979 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.