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All My Sons Moving & Storage
- Movers
- Carrollton, TX
About this business
Location details
2400 Old Mill Road, Carrollton, TX, 75007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
All My Son’s is TERRIBLE! You will get stuck with a bill you’re not expecting and they damage your possessions! Use John’s Moving Team instead ((817) 300-3376.
Business response:
Hi Marcus, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been able to find a record that we serviced you. To help us address your concerns, we would ask that you include your full name (that the move is booked under) and the city your move was in -- so that we can work to get this matter resolved ASAP.
the crew was fine. what wasn't was the price. I was quoted $159 per hour. so when it was over $1000 for four hours I was not too happy with them. won't use them again, would not recommend.
Business response:
Hi Clint, thank you for leaving your feedback. We regret to hear that you did not have a positive moving experience with us. We understand your frustration that you’re having regarding your final bill. If you still have remaining questions, please don't hesitate to give us a call at the local office. (972) 367-1095
I regret hiring All My Sons. Not only did the movers waste time and work slow, they each took 15-20 minute bathroom breaks, one stopped working to answer a call from his friend wanting a Netflix password (he spent time texting that friend too), and they didn’t move my elliptical which is the reason I selected the company. It took 4.5 hours to wrap and load furniture only for a one bedroom w/office apartment (over 2 hours to wrap alone). We get to my new place, and after waiting approx 20 min they finally present me with a... read more
Business response:
Hi Stacy, we sincerely appreciate your feedback and concern. I understand that your concern relates to an All My Sons Moving & Storage branch in Denton, which is a different location than the one you posted to. That said, at AMS we strive to provide outstanding customer service to all our customers. Rest assured, we will be taking corrective steps in the location that serviced you originally. Thank you for bringing this to our attention.
If I could give these guys a negative star, I would! 2 months ago AMS moved us from one side of our apt complex to the other. Literally a 2min drive. In transit, our brand new 65in tv was damaged beyond using. We sent in a claim for this $1,400 tv and just got their claim status back that they're offering us $250 for the completely broken tv. $250!!! That doesn't even cover the cost of a tiny tv let alone what it's actually worth! Their complete lack of regard for our expensive electronics is a slap in the face to say the le... read more
Cannot stress my unhappiness enough!! My daughter needed AFFORDABLE help to move, and I spoke to these people personally when they requested $100 deposit on credit card toward the move. I asked the rate and what to expect. NEVER was I quoted anything except $99/hour. For a 2 3/4 hour move they charged $471.24. When I expressed my unhappiness they blamed it on my daughter!!! Over $200 hidden fees and they had her stuff in their possession unless I paid. Unhappy is an understatement, and THEY DON'T CARE!!
Cannot stress my unhappiness enough!! My daughter needed AFFORDABLE help to move, and I spoke to these people personally when they requested $100 deposit on credit card toward the move. I asked the rate and what to expect. NEVER was I quoted anything except $99/hour. For a 2 3/4 hour move they charged $471.24. When I expressed my unhappiness they blamed it on my daughter!!! Over $200 hidden fees and they had her stuff in their possession unless I paid. Unhappy is an understatement, and THEY DON'T CARE!!
Business response:
Hi Blake, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been unable to find a record that we serviced you. To help us address your concerns, we would ask that you include your full name (that the move is booked under) and the city your move was in -- so that we can work to get this matter resolved ASAP.
We seriously regret using all my sons. They caused over $1500 worth of damage to our furniture, new house and old house and will pay out less than 1/3 of that to "make things right". Not to mention, one of the movers was extremely rude. He made a comment about me being fat (I'm 5' and 100 lbs). Terrible customer service, and all around awful experience. Will not be using this company again.
Very unprofessional!!!!!! They didn't have the right tools to breakdown my bed, they threw my sofa cushions over the balcony. My next door neighbor saw them tossing around my furniture while loading the truck and to top it off, they put a dent in my wall, scratched up the garage door as well as my washer and dryer!!!!!! DO NOT USE THIS COMPANY EVER!!!!!! Unless you just want to waste your money.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.3 star rating with 6,979 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.