All My Sons Moving & Storage

James W. 

on Yelp

11 years ago

steer clear!! they aggressively respond to your initial inquiry and impress you with customer service responsiveness. thats where it stops. wish I had researched these guys on Yelp or elsewhere before hiring. shame on me. my experience is similar to other posts here: small move, no packing, short distance from Charleston to Mt P. easy by all accounts. crew drug their feet, stretched the clock, wrapping furniture improperly and unnecessarily. One member of the crew wasn't strong enough to lift furniture. most of the heavy li... read more

Marissa F. 

on Yelp

11 years ago

Horrible experience with this moving company. We used them to move out of a one bedroom apartment on the first floor to a house about ten minutes away. We were scheduled for an afternoon window between 1 and 3. They didn't show up until after 7pm. We waited for hours and when they arrived they were exhausted. The company sent an extra guy saying that would help move it faster and to make up for being extremely late. It didn't. The third guy hardly did anything. The guys had been working since 7am. We felt sorry for them, but... read more

K H. 

on Yelp

11 years ago

This was the worst experience ever! They never showed! The day of the move they never called to follow up with me, I was the 1 that had to keep calling them. And the guy was so rude to me on the phone. they never came at all and never gave me a heads up that they were not coming. So I was stuck with an apartment full pack boxes. And they were not apologetic. I had call two weeks in advance and set up the appointment. 

Traci A. 

on Yelp

11 years ago

Don't fall into the trap of them making you feel good and like "family" when you call for a quote. Yeah they are like "family" alright the ones that back stab. Very nice and caring in the beginning. I changed my move date twice with well advanced notice. First time I fell behind on packing because I had the flu (I didn't tell them this, but they didn't need to know). Second time was because the closing on my house was pushed in by one week. I received a call late Sunday night asking if they could come a day earlier. I agreed... read more

Tim C. 

on Yelp

11 years ago

Didn't show up in time. Movers were not motivated, unprofessional, and showed up in a Penske rental truck. More than half my furniture had scuff marks and dirt stains from being placed in the back of truck. My sectional was damaged, end table, dining table, all had gauges. Was charges hidden fees that weren't quoted over phone!! Wouldn't recommend to anybody!! 

Adean G. 

on Yelp

11 years ago

I used this company for a local move. They splintered the leg of my new couch and did not own up to it at the time. I found the damage after empting a box that was next to my couch. I called the office three times to report the damage and was finally sent a CLAIM form. The form needed to be notarized and included a statement that I would not bad mouth the company. I had used AMS in FL and was so impressed with the professionalism of the workers. Their manager even showed up at my house to make sure I was completely happy... read more

Bonita W. 

on Yelp

12 years ago

After a friendly initial phone call, almost everything went wrong. The crew was FOUR HOURS late and very unprofessional. They packed some of my belongings carefully but broke a bedframe (they refused to repair it b/c it was made of particle board). The manager was very apologetic and responsive but overall it was a very unpleasant experience. 

Natasha T. 

on Yelp

12 years ago

After using this company for my recent move in Charleston, I DO NOT recommend All my Sons for anyone to use when choosing a mover. For 2 reasons: 1- pricing: The price I was charged for my move was DOUBLE of what they quoted me. When I asked about it they claimed I may have been confused over the minimum, or the gas surcharge (10%). Which is upsetting as I was not confused when I received a quote we discussed in detail what all I would be moving and the estimated time it would take to move my belongings. 2-The employees t... read more

Ashley S. 

on Yelp

12 years ago

Literally the worst moving company I have dealt with in my lifetime. The sales receptionist was extremely kind but the OWNER who I directly spoke with was rude and unapologetic. I had reserved this company for two weeks. On the day of the move, I called them at 12:30 pm to find out their status only to be told that there was an issue with a truck battery and their day was complicated. They didn't know if they could get to me by 4:30 pm. When I was obviously upset since we had closed on our home and had to vacate the pre... read more