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All My Sons Moving & Storage
- Movers
- Cherry Hill, NJ
About this business
Location details
32 Coles Ave, Cherry Hill, NJ, 08002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Worse moving company to hire. Staff is unprofessional and work at a snails pace. I had piece of personal property taken from me of high value and all my sons have done nothing about it. I spoke with two team members aboht a month ago and now can't get in touch with them. I would say they are an unprofessional moving company but professional crooks. Don't hire them and don't let them in your home.
Business response:
Thank you for bringing this to our attention Matthew. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Again, th... read more
Very unprofessional company. Their truck was driving recklessly on the expressway in rush-hour traffic. Large truck, cutting people off right and left and honking the horn again very unprofessional.
Business response:
Glenn, We are truly sorry to hear about the experience you had with our Employees. Your safety and the safety of those around our vehicles are of the utmost importance to us. Please accept our sincere apologies for any inconvenience we may have caused. We take your feedback seriously and this situation will be addressed internally. Thank you for your feedback.
I booked all my sons moving the initial contact was very good. I booked and paid my deposit. On moving day two guys arrived at 9:03 am. I own a very large sofa and to move it in it had to be broght in through the back door and to do so it had to be brought through my neighbors driveway and lifted over the brick wall separating our property. I informed all my sons about this prior to booking. The mover that I showed reacted strangely. Then as we went back to the living room he took his phone out and walked out my front door.... read more
Business response:
Thank you for taking the time to share your experience JeffreyLynn. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Once again, we apologize fo... read more
Horrible! The worst experience moving from these crooks. Despite sending them videos of all my stuff as requested they show up on a Fri with a small truck and 2 guys who said no we can't do it we'll need more people and a bigger truck. Ok then they show up on Sunday 2 guys and a girl. Started at 920am and my mom was here w/ me helping. The driver mentioned if I didn't want anything let him know he'll take it. I ended up giving them a nightstand, wine glasses another storage stand. The driver kept asking me how much I w... read more
Business response:
Thank you for informing us about the missing items from your recent move. We understand that personal belongings can hold significant sentimental value, and we sincerely apologize for this oversight. To help us investigate further, please contact us at wecare@allmysons.com or call 844-238-8715. Kindly provide your Customer ID (CID) reference number or the phone number associated with your move. Thanks for bringing this to our attention.
I received a quote for a very small move of $149/hour for 2 men. I spoke to a few different people and was told that price from all of them. Spoke with someone via Yelp who offered 10% off of that price. I thought this was great and I moved forward, confirmed several times with the person on the phone that this would be the price I would receive and gave $100 deposit. Fast forward to today when I received the written quote that was much higher of an hourly rate than what was discussed and the 10% off wasn't included. Someon... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Once again, we apologize for any incon... read more
Absolutely horrible. They will break furniture and damage items. They destroy your home on the way out. And then they "hide" behind their nonsense one-sided contract. If you care about your move, avoid, avoid, avoid this company at all costs.
Business response:
We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or the phone... read more
DDG I used them for a small one bedroom move. They took 3+ hours to get everything loaded, that should have taken no more than one and a half hours. Basically juicing the time it took to get stuff loaded. After getting around to opening the boxes, that were boxes in boxes. I noticed an item missing, I wonder where it is now. It was a silk screened wooden portret with 101 who line...what movie from movies. it is very sentimental to me. They also tried to over charge me by $1000 too! I said no to that and they held my belon... read more
Business response:
Thank you for contacting us. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Thank you for your time.
Not as reliable as they seem. Price changes as they please. Customer service comes off as indifferent. At least we got the deposit back.
Business response:
James, We are sorry! Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. Our sincere apologize for not meeting your expectation. Thanks for your time.
Worst moving experience ever. Do not use Cherry Hill, NJ location. Scam. Had complaints during the move. Called customer service for a manager and was stalled until the truck arrived at my new home. Finally Manager calls back with no concern to what my complaint was only to get payment for truck to be unload. They estimate time of unload at a ridiculous time because you pay hourly. property damage etc... Absolut scam. DO NOT USE!!!
Business response:
Anthony, We apologize for the terrible experience you had with our moving services. Your feedback about the lack of timely communication and the frustrations with payment and unloading is deeply concerning. I understand how important it is to have reliable and responsive customer service, and it's clear we fell short of your expectations. I apologize for any inconvenience and stress this situation has caused you. To discuss your concerns in more detail, we invite you to contact us via email at wecare@allmysons.com or call us... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.1 star rating with 2,871 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.