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All My Sons Moving & Storage
- Movers
- Cherry Hill, NJ
About this business
Location details
32 Coles Ave, Cherry Hill, NJ, 08002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Worst moving experience ever. Do not use Cherry Hill, NJ location. Scam. Had complaints during the move. Called customer service for a manager and was stalled until the truck arrived at my new home. Finally Manager calls back with no concern to what my complaint was only to get payment for truck to be unload. They estimate time of unload at a ridiculous time because you pay hourly. property damage etc... Absolut scam. DO NOT USE!!!
Business response:
Anthony, We apologize for the terrible experience you had with our moving services. Your feedback about the lack of timely communication and the frustrations with payment and unloading is deeply concerning. I understand how important it is to have reliable and responsive customer service, and it's clear we fell short of your expectations. I apologize for any inconvenience and stress this situation has caused you. To discuss your concerns in more detail, we invite you to contact us via email at wecare@allmysons.com or call us... read more
If I could give this company 0 stars, I would. Absolutely horrific experience. I would never recommend this company. The only positive was that the movers themselves were efficient and hardworking. The company itself was atrocious. My move was scheduled between 8a-9a, I received a call at 8:58a stating that my move was cancelled after this move had been scheduled over a month prior. I pleaded for this to be changed as I had an expiring lease. Movers did not arrive to my apartment for 9 hours. I did not receive 1 update from ... read more
Business response:
Thank you for telling us about your experience. Your feedback matters, and we genuinely apologize that we fell short. At All My Sons, providing an exceptional service is our top priority always. Moving can be stressful even when all goes well, so customer service is so important. Feedback like this is essential for improving our service at All My Sons Moving and Storage. Please give us the chance to work with you so we can understand, in depth, where we fell short. Reach out to us via email at wecare@allmysons.com or by call... read more
My move took place a few years back and I see, by these most recent reviews they've gotten no better. Horrible doesn't quite measure my experience with them. I'll just give the bullet points. * They arrived late, no apology (not that that would have made a difference). * I, assisted with the entire move. I probably put as much on the truck as the crew. I'm a woman by the way. * Items were broken as they were getting them into the truck. * They couldn't fit my things in the truck they brought (even after a physical eval of... read more
Business response:
Hello Harper, Thank you for bringing this to our attention. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. Ag... read more
I scheduled a move in COlumbus Ohio for yesterday. In scheduling we mentioned the few items that we needed moved including a snake tank. When the movers arrived they asked for a walk through of the home. One of the movers mentioned that the other - a big, burly woman, was afraid of snakes. We immediately took our little corn snake that was in a small, closed container and put the container into the bathroom and closed the door. The movers then said they had to go get paperwork from the van. About ten minutes later the... read more
Business response:
Hello Shana. Your feedback matters to us! I'm sorry to hear about your frustrating experience with the movers. It sounds like a very upsetting situation and am sorry we couldn't accommodate your move. It's unfortunate that you had to deal with this, especially when you took proactive steps to ensure everything would go smoothly. We genuinely care about your experience and are committed to learning from your feedback to help us better our services moving forward. Please reach out to us via email at wecare@allmysons.com or ... read more
Communication is terrible. Was scheduled for an AM move confirmed the Friday prior to my Monday move. After calling dispatch wondering where the movers where I was told that they scheduled me for an afternoon move. Not what I agreed to. NO TIME WINDOW WAS THEN GIVEN. Told driver was 5 min away. Never showed. Also told that this was just sprung on them. I planned this weeks in advance! Finally a 2 man crew arrived at 3:40pm with 1 more man arriving 1 hour later and took until 930pm to finish a one bedroom apartment move. Move... read more
Business response:
Thank you for contacting us, Marisa. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
What an awful experience I had with this company's crew. First, they arrived over an hour late. Secondly, the guy driving the truck could not even drive truck. He almost came into the parking lot through the sidewalk. Then he spent the first 15 minutes trying to sell me boxes, and telling me I was typical woman because I didn't want to buy boxes. Then he spent about 10 minutes moving the first piece of furniture from my doorway to top of steps by himself. He said he can do it on his own, but he was making noises as if he cou... read more
Business response:
Ivelisse, Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon!
I would hire literally anyone over ever using this company. They showed up late, charged me WAY over quoted price and damaged not only every single piece of the only bedroom set they moved but also the door frame of the rental causing me to lose my deposit. They were supposed to arrive between 8/9 showed up at 9:45 didn't touch ANYYHING until after 10. My husband showed them every item that we wanted them to move, less than 30 items. Upon arriving at my new home they asked for immediate payment, my mother was the only one ... read more
Business response:
We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences and we regret that this wasn't the case during your move. Brandi, we’re committed to giving everyone clear and honest pricing. If this did not occur, our corporate team wants to know more so that we may address your concerns and improve the experience we provide. We encourage you to contact us by email at wecare@allmys... read more
They were supposed to arrive between 8-9am. I called the company around 9:20 am to ask when they were arriving. I had the unfortunate opportunity to speak with Vinny who told me that the drivers went to the 2nd job first. I asked when he thought they would arrive and was told he'd get back to me. when I hadn't heard from him after an hour I called back and again talked to Vinny and asked why he hadn't called back and I reiterated that our job was supposed to first. He actually yelled at me and said I kept repeating myself. E... read more
First, I need to say that everything that was moved by All My Sons on the day of the move was moved by myself and my two sons 2 weeks prior. On the day of the move, I had to meet the movers at a storage unit. I was told I would get a phone call 30 mins prior between 8-9 but received a phone call at 745 that they would be there in 10 mins so I had to rush to the unit. The first thing that was discussed with me was how much I was going to tip them. They were negotiating how much time it would take them and possibly save me ti... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.1 star rating with 2,906 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.