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All My Sons Moving & Storage
- Movers
- Cherry Hill, NJ
About this business
Location details
32 Coles Ave, Cherry Hill, NJ, 08002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Zero stars! We hired this company for a simple move for a number of pieces of furniture. Not only did we have multiple items broken, including an antique desk, we also had deep scratches on the dining furniture. We are also missing a piece of artwork, how does one large picture disappear??. They stacked boxes with fragile items on top of each other, 3 and 4 boxes high when they put them in the house. They used a kitchen utility cart to move heavy boxes, and completely destroyed it. They took 1.5 hours lunch, when they wer... read more
Business response:
Anne, We sincerely apologize for the extremely poor experience you had with your move. The damage to your furniture, missing artwork, unsafe handling of boxes, and unprofessional behavior from the crew is completely unacceptable. We understand how upsetting this must be, and this is not the level of service we aim to provide. Please contact us at 844-971-2937 or wecare@allmysons.com with your Customer ID (CID) or the phone number used to schedule your move so we can review your charges, damages, and overall experience in det... read more
They have their trucks behind my house. The drivers are rude, blowing their horns early in the morning and late at night. The property is a mess. Trash is everywhere. We have complained to no avail. I wouldn't want people so careless moving my stuff.
Business response:
Robin, We sincerely apologize for the disruptive and disrespectful behavior you’ve experienced from our drivers. This is not acceptable, and we understand how frustrating it must be to deal with noise, mess, and lack of responsiveness. Please reach out to us at 844-971-2937 or wecare@allmysons.com with your Customer ID (CID) or the phone number associated with your account so we can review this situation and take appropriate action. Your feedback is important, and we want the chance to make this right. Best regards, Mari... read more
Requested a quote online. Within a matter of minutes was bombarded with text messages from their affiliates. I called the office twice to request that I be removed from their list to be hung up on. It is disheartening to call for a simple quote to be harassed by others. Then to call to voice this and be hung up on tells me everything that I need to know and will take my business elsewhere.
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Once again, we apologize for any inconv... read more
If I could give them no stars I would. This company is a scam They take a deposit then cancel you. They play a game. Oh I just spoke with you you canceled. I was calling to confirm as I was asked to do. They not only need to be put out of business they need to be charged with fraud. As stressful as moving in predatory movers need to be held accountable for what they do to people. Do not hire this company you will just be robbed of your hard earned money.
Business response:
Our team is dedicated to preventing cancellations and ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services. Our customers matter to us, and we work hard to exceed expectations daily. Thank you for bringing this to our attention. Best regards, Marie Senghore Community Coordinator
So I used them 2 weeks very professional great packing my belongings BUT I was missing a new Milwaukee cordless drill and a tmobile s23plus all valued at around 600 combined of course Noone knows what happened.....to be continued
Business response:
We are here to assist you Anthony. We're sorry to hear about the missing items from your move. Our goal is to ensure a seamless move for our customers, and we regret that this wasn’t your experience. Please give us the opportunity to help! Email us at wecare@allmysons.com or call 844-238-8715. Please include your Customer ID (CID) reference number or the phone number linked to your move. Thank you for your time. Best regards, Marie Senghore Community Coordinator
Would give zero stars to this business if I could. I scheduled a move yesterday when I got a call from them thinking they were another moving company that my friend recommended me. After reading their reviews on yelp, I realized this is not the company I meant to book for my move. But that was after I had stupidly put down a $100 deposit to hold down my spot. The next day I give them a call, NOT even 24 hours later... mind you, I try to cancel my deposit, the first guy answers and transfers me to a line that is their ad abo... read more
Business response:
Michelle, we sincerely apologize for the delay in processing your refund and understand your frustration. This is not the service we aim to provide. We're looking into this issue and will work to get your refund resolved. We thank you for bringing this matter to our attention. Best regards, Marie Senghore Community Coordinator
I needed a large tv moved 3 miles away from my home. Initially quote was $189, flat rate, no mileage or fuel charges. Got a call a while later saying the cost would be $660! Hourly rate for 2 movers @ $189, beginning when they left their building and ending when they returned to their building.
Business response:
Kristi, transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your tim... read more
I scheduled my move and was in communication with the operations manager multiple times from March all the way through June 26th--we were all set to move on the 27th. As the day went on and I still hadn't received a confirmed arrival time, I reached out via email, text, and phone. It wasn't until 5:00 PM the night before our move that I was finally told--only after I chased them down--that they had cancelled our move because they were "no longer servicing our area." Let that sink in: No heads-up. No courtesy call. Nothing.... read more
Business response:
Our team is dedicated to preventing cancellations and ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services. Our customers matter to us, and we work hard to exceed expectations daily. Thank you for bringing this to our attention. Best regards, Marie Senghore Community Coordinator
Movers beware - if I could give a zero star, I would. We booked with All My Sons Moving company to load our belongings, store them overnight, and unload the following day. When they called to confirm the day prior, we were told they couldn't hold our belongings overnight and quote "I can't make a truck appear". After working with our agent to re-work our closing, we were confirmed to do exactly as we were led to believe (as stated above), with movers arriving to load the truck between 8-10am the following morning. 10:30 roll... read more
Business response:
Bill, We sincerely apologize for being unable to complete your move as scheduled. Our team puts in every effort to prevent cancellations and deliver as promised. We regret that the promise was unable to be fulfilled in this case. At All My Sons, delivering the best service and prioritizing our customers is a daily commitment. Once again, we apologize for failing to follow through. Thank you for your feedback, it will be essential in our ongoing improvements. Best regards, Marie Senghore ... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.1 star rating with 2,910 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.