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All My Sons Moving & Storage
- Movers
- Cherry Hill, NJ
About this business
Location details
32 Coles Ave, Cherry Hill, NJ, 08002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Incredibly unreliable and unprofessional. DO NOT BOOK WITH THIS COMPANY. Read the bad reviews -- our experience was far from unique. We confirmed on the phone and had documentation sent to confirm our moving time because we're in the city and needed to book the building's loading dock. We got a call 3 hours early from the movers saying they were in route. We told them we couldn't do anything until our booked time. Our booked time came and went, and when we called for an update we were informed no movers were coming for us. N... read more
This company should not be in Business! My moving experience was UNACCEPTABLE! I am going to contact a lawyer and sue. When I booked them the lady was sooo nice! They charge way too much! First they told me they could not fit my stuff in the truck. So I said please put what you cannot fit in the garage. I left them to take care of personal business. Met them at the new location, gave each buy $100.00 tip. Then I had to go back to my apartment to get something. They left items in several rooms! My bedroom furniture is damaged... read more
The low review rating is completely warranted for this company. If I could give 0 stars, I would. They will overbook themselves, book your move, take your $100 deposit, and then CANCEL on you just days before your move!! Beware of this "company." Who overbooks moves? A poorly managed company. Go elsewhere--you certainly get what you pay for.
Absolutely Horrible Experience -- Items Stolen and Unprofessional Movers I had an absolutely terrible experience with this moving company. From start to finish, the movers were unprofessional and disrespectful. Two of them were smoking cigarettes on the job, one was on his phone most of the time, and they complained the entire day. The move took over 11 hours, even though I only had them move my belongings to two locations -- a storage unit and my apartment. They completely overstuffed the storage unit to the point where I c... read more
Business response:
Haley, Thank you for bringing this to our attention. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly at wecare@allmysons.com or 844-971-2937. Kindly include your Customer ID reference number or the phone number associated with your move. Again, thank you... read more
Absolutely AWFUL Service - I recently moved and had my brand new OLED tv smashed during the moving process. I am understanding that problems do occur, the issue is the customer services after the incident! I have been getting the run around from the customer service team. The claims took over a week to get submitted and then another month to get processed. Really unfair circumstances to the customer that paid immediately after the service was done. I regret ever using them as a service. Stay away!!! UPDATE - These scumbag... read more
I've never given a one star review before. I honestly wish I could give zero stars. We had to call them an HOUR after they were supposed to arrive. We had everything ready to go, and they rudely explained that they didn't have a truck available for us. They didn't offer an alternative, didn't recommend anyone, didn't apologize, didn't give a single f***. I can't believe they make a living out of scamming people. I mean take a look at the rest of their reviews, I'm genuinely shocked.
Business response:
We are truly sorry for the experience you described. Arriving late without a truck and not providing a solution is unacceptable, and it’s clear that our service fell far short of what you and any customer should expect. We understand how frustrating and upsetting this must have been, especially when you had everything prepared for your move. We take your feedback seriously and want to address this directly. Please contact our Customer Care team at 844-971-2937 or wecare@allmysons.com and provide your Customer ID (CID) or the... read more
Zero stars! We hired this company for a simple move for a number of pieces of furniture. Not only did we have multiple items broken, including an antique desk, we also had deep scratches on the dining furniture. We are also missing a piece of artwork, how does one large picture disappear??. They stacked boxes with fragile items on top of each other, 3 and 4 boxes high when they put them in the house. They used a kitchen utility cart to move heavy boxes, and completely destroyed it. They took 1.5 hours lunch, when they wer... read more
Business response:
Anne, We sincerely apologize for the extremely poor experience you had with your move. The damage to your furniture, missing artwork, unsafe handling of boxes, and unprofessional behavior from the crew is completely unacceptable. We understand how upsetting this must be, and this is not the level of service we aim to provide. Please contact us at 844-971-2937 or wecare@allmysons.com with your Customer ID (CID) or the phone number used to schedule your move so we can review your charges, damages, and overall experience in det... read more
They have their trucks behind my house. The drivers are rude, blowing their horns early in the morning and late at night. The property is a mess. Trash is everywhere. We have complained to no avail. I wouldn't want people so careless moving my stuff.
Business response:
Robin, We sincerely apologize for the disruptive and disrespectful behavior you’ve experienced from our drivers. This is not acceptable, and we understand how frustrating it must be to deal with noise, mess, and lack of responsiveness. Please reach out to us at 844-971-2937 or wecare@allmysons.com with your Customer ID (CID) or the phone number associated with your account so we can review this situation and take appropriate action. Your feedback is important, and we want the chance to make this right. Best regards, Mari... read more
Requested a quote online. Within a matter of minutes was bombarded with text messages from their affiliates. I called the office twice to request that I be removed from their list to be hung up on. It is disheartening to call for a simple quote to be harassed by others. Then to call to voice this and be hung up on tells me everything that I need to know and will take my business elsewhere.
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Once again, we apologize for any inconv... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.1 star rating with 3,005 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.