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1057 Ellis Rd. N, Jacksonville, FL, 32254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
The crew AMS set to move us was fantastic. They were very polite and considerate of our belongings. I'll definitely use them again the next time I move.
Business response:
Thank you Jay! We are proud to be your preferred moving company!
From the first point of contact, our experience with All My Sons was great. William took great care to ensure I was happy and comfortable in the initial call. The guys showed up on time and worked hard all day. The move took longer than expected, but we knew they were giving the job 100%. They treated our things with respect and were very friendly -- for that we are very grateful. (We recently had a not-so-awesome experience with our initial move to Jacksonville and the guys that were hired for that move by the relocati... read more
Business response:
Thank you Crystal!
I would not recommend this company!! Quote given to me over phone tripled the day of move. My husband passed away and granted...our move wasn't the easiest. I explained everything. We needed the help as it was only my son and I. We were left with a half of the job undone. OverCharged for a job unfinished. Left with figuring out how to dispose of trash they never took...being charged more because of the job they overcharged us for and didn't complete. The crew was amazing that showed up..it's those running the place. I expla... read more
Business response:
Sherrie, our sincere apologies for falling short of exceeding expectations across the board. We are happy to hear the crew worked hard for you. That said, moving is stressful even when all goes according to plan. It is our commitment to alleviate those stresses at ever stage and point of the move. We'd love to speak with you on a corporate level to understand more about the experience and help. Please reach out to us at 844-238-8715. We are so sorry for your loss but are here to help any way we can regarding the experience y... read more
The worst scam ever. First 2 different people told me a price per hour on the phone and included a 50 dollars off for military discount. They also mentioned the price just magically got lower which was a lie because several months before when i first got a quote it was the same. Then they took a $100 for deposit and said it will go towards the overall price. Then they showed up and used extra unessisary wrapping material that I did not need and they did not ask about it (they used my personal clear wrap too). The guy couldn'... read more
Borderline harassment. I've had to block at least five separate numbers and every time I've asked to be removed from the call list, they hang up and are so very rude. If that is anything indication of how the company is ran, you'd save money, time and your sanity hiring a team of ants
we we're quoted for 4 hours and told they would be there Sunday. they showed up at 3pm and then said they couldn't do it but they could do it Monday. we had to be out by Monday and we had a cleaning crew coming Monday. they showed up at 8:15ish and now said it would be 6 hours. cleaning crew arrived while they were still living so I had to pay an extra $100 to the cleaning crew. they took 2 hours to wrap up one couch. it went from a quotes 6 hour job to 8 1/2 so my original quote doubled. on top of that one guy was peeing wi... read more
Disorganized and unreliable from start to finish. I clearly explained multiple times that this was not a full house move, only remaining items left by another company. That information was never documented, and I had to repeat it in every conversation, which caused ongoing confusion and an inaccurate estimate. I was told the movers would arrive sometime in the afternoon. Around 2:30, I texted for an ETA and was told they would call when they were 30 minutes out. Later, I was told their prior job ran long and that due to dr... read more
Received an answer to my review that was posted on another site. The person who wrote the response was all apologetic and asked me to call to "have a conversation". I called the phone number provided which turned out to be the corporate office in Texas. The lady I talked to said Jason Patterson is actually in the Jacksonville office and transferred me there. Mr. Patterson answered and said he didn't write the the response and would not have a conversation with me. So, we are back to square one and just another reason to ne... read more
Business response:
Barry, Thank you for taking the time to share this feedback. I want to sincerely apologize for the confusion and frustration you experienced when attempting to follow up on the previous response. I understand how inconvenient and disappointing that must have been, and I’m very sorry for the miscommunication regarding who reached out and how your call was handled. To clarify, I was not the person who spoke with you, nor did I have the opportunity to connect with you directly. I am not located in the state of Florida. However... read more
Friendly, courteous and professional until they have your money and a lot of it! Once your furniture leaves, don't expect anything but broken, ruined furniture, with no apology, explanation, or concern. Once the movers saw the condition of the furniture they were bringing in, they got in the truck and left. No inventory, no signature of delivery, nothing! The Manager said "submit a claim." They are a total sham!
Business response:
Stacy, We’re truly sorry to hear about your experience. It’s upsetting to learn that your furniture was damaged and that the delivery process did not meet your expectations. That is not the level of service we aim to provide, and we sincerely apologize for the stress and inconvenience this caused. We would like the opportunity to review your move and help address your concerns. Please reach out to us at 866-941-1849. Best regards, Marie Senghore Community Coordinator
All My Sons Moving & Storage has a 4.5 star rating with 6,212 reviews.
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.