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All My Sons Moving & Storage
- Movers
- Jacksonville, FL
About this business
Location details
1057 Ellis Rd. N, Jacksonville, FL, 32254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
The movers broke an irreplaceable lamp that was an antique that wasn't even part of the move, it was just in the home we were moving into and out of the way. They also broke off the legs to a wooden desk. The movers also charged $1600 to move furniture from a one bedroom apartment, and then complained saying in quote "that I have too much shit" and then refused to move my mattress upstairs. They claimed it wouldn't fit. I would hire a random man out of the Home Depot parking lot, before I choose them again.
Business response:
Anayah, We sincerely apologize for the distress we may have caused during your move with us. All My Sons Moving and Storage fully understand that, in many cases, we are entrusted with items that hold high sentimental value. Our commitment to our customers is to ensure that possessions are handled with the greatest of care and received undamaged. We regret that we did not meet this expectation in your case. Please give us the opportunity to speak with you directly to fully understand your concerns. Contact us via email at wec... read more
Scam.. don't trust their quote. We budgeted 1,000 for a 6 hour move. They ended up charging 2,200. We also have to get a Uhaul because they couldn't go back for a second trip. Movers were amazing, but trash company.
Business response:
Autumn, we would greatly appreciate the opportunity to discuss any issues regarding your move cost. Providing affordable options for our customers is a top priority at All My Sons Moving and Storage. We are sorry for any misunderstanding that may have occurred. Please feel free to reach out to us at wecare@allmysons.com or call us at 844-238-8715. Please provide your Customer ID (CID) reference number or the phone number associated with your move if you elect to email us. Thanks so much again for reaching out, we're grateful... read more
THEY CANCELLED MY MOVE THE DAY OF AT 3:15PM - SAID THEY "COULDNT GET TO US AND NEEDED TO PUSH ME BACK 4 DAYS!!!!" If i could give zero stars, I would. I have had my move booked for 6+ weeks. I purchased a home 2 months ago and was having renovations done and had to be out of my rental, so i knew EXACTLY the date I needed to move. My move was the very first thing i scheduled that far in advance. Everything was centered around this moving day. They called me a few days before to reconfirm the inventory and then advised they ... read more
Business response:
Our team is dedicated to preventing cancellations and ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services. Our customers matter to us, and we work hard to exceed expectations daily. Thank you for bringing this to our attention. Best regards, Marie Senghore Community Coordinator
The movers were great, hard workers. The problem with this service is Brian threatened to hold my furniture hostage until i overpaid him for services. gave me a greatly overpay price and did not mention the $100 deposit to reserve move. Idiot managers run this pathetic company m. Keep away. Is a disgrace to YELP to even list these morons.
Business response:
Thank you for contacting us, Joe. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. Th... read more
Charging by the hour. Continue to increase the expense. Showed up claiming truck was too small and would need a second day. More money! 2nd day was 3 days later - didn't show claiming no driver. Wanted another deposit and more money. We fired them this morning and another company will finish our move.
Business response:
Thank you for contacting us, Larry. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. ... read more
Scam!! Avoid at all costs. I wouldn't recommend them to anyone. Destroyed 3 major of my items and only gave me $400. Well over $2500 worth of Damages they caused.
Business response:
Thank you for your patience throughout the claims process James. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions. Best regards, Marie Senghore ... read more
Broke down and never set back up any of the rooms. Trashed my stairs rails and walls. Not a happy camper , 1500 later. And I moved most of the stuff myself b4 hand. NEVER AGAIN. DONT USE THEM PERIOD.
Business response:
Joel, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or the... read more
If I all would have read yelp. This place is a scam. They quoted 159 an hour which I thought sounded very reasonable. Number 1 it took 3 hours to move 2 dining room tables and chairs, a hutch, 2 coffee tables and 2 end tables. The three hours was not the worst part then they are also charged me $700 for supplies. They said they needed 6 boxes that each cost $87 a piece why I don't know. So be very careful when they say supplies are extra.
Business response:
Rebecca, transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your time. Best regards, Marie Senghore Co... read more
Buyer BEWARE!! I contracted with All My Sons to move 22 miles away. The company misrepresents their coverage. They offer me "additional insurance" which isn't insurance at all. Their claims department has extremely poor communications, purely automated. It is difficult to speak to a person without being transferred and forced to wait on the phone for 30+ minutes. I have been trying to have their claims department return my call to discuss settlement. NO ADEQUATE RESOLUTION - they leave you hanging hoping you will miss... read more
Business response:
Our commitment to our customers is to ensure that all items are handled with the highest level of care. Sharon, we sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment. Recognizing that there is always room for improvement is the first step to providing the absolute best moving service. To be the best for our customers is our goal every time. Please reach out to us at 866-941-1849 so that we may work with you directly to resolve your claim. Thank you for giving us... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 6,191 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 9:00 a.m.