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All My Sons Moving & Storage
- Movers
- Midwest City, OK
About this business
Location details
6200 Tinker Diagonal, Midwest City, OK, 73110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
We reserved the movers and we're supposed to have one truck and four movers at 1 o'clock. When we finally got a hold of somebody after 5 o'clock, they stated they were no longer going to be able to work because his guys were tired. Absolutely terrible company. Do yourself a favor and hire a different moving company. Absolute trash of a company!
Business response:
Our team is dedicated to preventing cancellations and ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services. Our customers matter to us, and we work hard to exceed expectations daily. Thank you for bringing this to our attention. Best regards, Marie Senghore Community Coordinator
Paid deposit 2 days ahead of schedule, told I was the 2nd move of the day but no time estimate even though they open at 9a. No updates throughout the day I had to keep calling for me to get numerous operators who were NO help. 1st move apparently was "big" and no one came to start my load until 6pm. Mind you my move out time was 5p originally quoted 4 hours for a lot of items so took it upon myself to minimize any items to save time. still took them 2+ hours LOAD 2 bedroom sets and a sectional doesn't even include drop of... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
Years and years later and I'm still mad about these people. Every time I see one of their trucks it's a trigger for me. Look at all these negative reviews ... it's utterly preposterous , absurd. I challenge anyone to find a worse company / company with the worst ratings of any company On Yelp , Google or anywhere .... I promise you won't find a worse company. This company has a decade of reviews and it's only 1.5 stars.... And that's only possible because Yelp won't t allow zero stars which would bring their average ... read more
Maybe it's their scam to keep deposits. You can only cancel by phone, so they just don't answer. No one ever called me back After I looked at reviews and compared pricing, outrageously expensive and unreliable. The girl when I booked said deposit is refundable. It better be after this. Look at screen shot for how long it waited on their phone tree
Business response:
Chris, we sincerely apologize for the delay in processing your refund and understand your frustration. This is not the service we aim to provide. We're looking into this issue and will work to get your refund resolved. We thank you for bringing this matter to our attention. Best regards, Marie Senghore Community Coordinator
Busted a glass top table that had been in my family for 3 generations. Was mad that I wanted to file a claim and very reluctant to give us claim information. Busted the bottom of a dresser Claimed they had no idea how to remove doors from a Samsung refrigerator (maybe they should have googled it since it WAS in the contract!) They had two guys and a girl. That's it!! Would not give us our stuff until payment went through. I would never recommend them.
Business response:
Cynthia, We sincerely apologize for the distress we may have caused during your move with us. All My Sons Moving and Storage fully understand that, in many cases, we are entrusted with items that hold high sentimental value. Our commitment to our customers is to ensure that possessions are handled with the greatest of care and received undamaged. We regret that we did not meet this expectation in your case. Please give us the opportunity to speak with you directly to fully understand your concerns. Contact us via email at we... read more
By far the WORST moving experience I have ever experienced... Yesterday, we were supposed to move into our new house from a storage facility. These guys literally never showed up, never called, never notified the customer they weren't coming. We waited hours on hold and on the phone until finally talking to someone that could somewhat help us get this pushed through. The manager of the branch called us at 6:30 at night just to tell us the team dropped the ball, didn't help us. My husband told them that he is a disabled vet... read more
Business response:
Our team is dedicated to preventing cancellations and ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services. Our customers matter to us, and we work hard to exceed expectations daily. Thank you for bringing this to our attention. Best regards, Marie Senghore Community Coordinator
Terrible communication, was on hold for a very long time. After I paid a deposit, never had any communication from them, also on moving day. Would not use again or recommend to anyone
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Once again, we apologize for any inconv... read more
if you are looking for reliable, dependable and a company that prides itself on customer service...then you have chosen the wrong place! All of Sons should rebrand and call itself All of Nothing! My experience with this company has been absolutely awful. Let me take some accountability- the OKC Market has so many 1 star reviews on Yelp that I Should've done my due diligence first. The commercials will have you fooled. Marketing Team gets 1point! I booked a move--paid the deposit! I called to validate the team would be call... read more
Business response:
We sincerely apologize for being unable to complete your move as scheduled. Our team puts in every effort to prevent cancellations and deliver as promised. We regret that the promise was unable to be fulfilled in this case. At All My Sons, delivering the best service and prioritizing our customers is a daily commitment. Once again, we apologize for failing to follow through. Thank you for your feedback, it will be essential in our ongoing improvements. Best regards, Marie Senghore Community Coordinator
Do not use this company. They are not capable of conducting a move or organizing the logistics. Poor communication would be a high mark for this group. I will be sure and tell everyone who will listen and those who won't about how bad they are. No contact about day of move. They said they called but left no message if they did. Offered FREE packing service for the kitchen only to find out that the FREE service costs you $199/hour. Spoke to four different people trying to find out if or when crew was showing up at my r... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. We care deeply about our customers, and we want to ensu... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.2 star rating with 2,464 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 9:00 a.m.