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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They were able to get a service contractor out here and unfortunately my appliance was deemed nonrepairable. Within a week the new appliance was ordered and put in and working great.
Business response:
Dear Janice, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Prompt and good work and very professional
Business response:
Hi Ricard, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
I submitted my request for service and received a call from American Home Shield the next day with the name of the contractor that would be dispatched to my home. The contractor reached out shortly thereafter to schedule a time for the tech to come to my home. The response was quick and the service was excellent!
Business response:
Vernon, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
I have had great success on repairs till my last request . I have put in a work order for gas furnace and I keep getting the run around that there is no one in my area . Fbr has worked on my issues before and did a great job . They are still in the area so not sure what is going on . It is 19 degrees here and I’m afraid my house will freeze and my tenants will move out .
Business response:
Dear Nella, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
I never have to worry about emergencies or who to contact. Service is always performed quickly and I have been with AHS for ten years. I have always been very satisfied with their contractors and work performed.
Business response:
Marc, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
Super Transparent, up-front pricing and the coverage options are quality. Thankfully I've only ever had to to contact them a couple of times, but each time I have AHS has been extremely responsive. The portal is very user friendly and easy to navigate, and it seems like they've done a good job of vetting the service providers they work with because I've been equally impressed with the work as well (Phoenix, AZ). For example, we could very easily have spent upwards of $1k servicing and tuning up our A/C unit since moving into... read more
Business response:
John, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
Everyone was very courteous and professional, and had knowledge of the subject matter
Business response:
Dear Antonio, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Quick response to each request and good contractors
Business response:
Jon & Erin, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
It is very easy to schedule an appointment. The companies AHS deals with in my opinion, are top notch!
Business response:
Dear Valerie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 143,961 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.