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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,873 reviews
Nella's profile image
Nella 
2 years ago

I have had great success on repairs till my last request . I have put in a work order for gas furnace and I keep getting the run around that there is no one in my area . Fbr has worked on my issues before and did a great job . They are still in the area so not sure what is going on . It is 19 degrees here and I’m afraid my house will freeze and my tenants will move out . 

Business response:

Dear Nella, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Marc's profile image
Marc 
2 years ago

I never have to worry about emergencies or who to contact. Service is always performed quickly and I have been with AHS for ten years. I have always been very satisfied with their contractors and work performed. 

Business response:

Marc, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

John's profile image
John 
2 years ago

Super Transparent, up-front pricing and the coverage options are quality. Thankfully I've only ever had to to contact them a couple of times, but each time I have AHS has been extremely responsive. The portal is very user friendly and easy to navigate, and it seems like they've done a good job of vetting the service providers they work with because I've been equally impressed with the work as well (Phoenix, AZ). For example, we could very easily have spent upwards of $1k servicing and tuning up our A/C unit since moving into... read more

Business response:

John, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Antonio's profile image
Antonio 
2 years ago

Everyone was very courteous and professional, and had knowledge of the subject matter 

Business response:

Dear Antonio, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Jon & Erin Robertson's profile image
Jon & Erin Robertson 
2 years ago

Quick response to each request and good contractors 

Business response:

Jon & Erin, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Valerie's profile image
Valerie 
2 years ago

It is very easy to schedule an appointment. The companies AHS deals with in my opinion, are top notch! 

Business response:

Dear Valerie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Adrienne Bell's profile image
Adrienne Bell 
2 years ago

Like the quickness of service and the vendor that was chosen. 

Business response:

Dear Adrienne, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Teresa's profile image
Teresa 
2 years ago

So easy to use when something goes wrong, and it always does sooner or later. They always send professional people to work on problem areas, and make things so easy to get help. I tell everyone about AHS!! 

Business response:

Dear Teresa, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Eileen's profile image
Eileen 
2 years ago

AHS has been very professional and prompt with their service. All the contractors they've sent to my house have been professional, courteous and prompt. Our issues were resolved quickly. 

Business response:

Hi Eileen, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,873 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.