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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,961 reviews
Deidri's profile image
Deidri 
2 years ago

Response time was acceptable but could have been faster. 

Business response:

Deidri, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Darlene Biskie's profile image
Darlene Biskie 
2 years ago

It is worth the money even with the monthly payment and the deductible with each request, you are still saving on the parts and labor. 

Business response:

Dear Darlene, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Lori Taylor's profile image
Lori Taylor 
2 years ago

Professional, friendly, and helpful. AHS acted quickly to schedule a technician to service my appliance. 

Business response:

Dear Lori, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

TERI ANN THOMAS's profile image
TERI ANN THOMAS 
2 years ago

We loved how fast and easy it was to file a claim. 

Business response:

Teri, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Ed Knutsen's profile image
Ed Knutsen 
2 years ago

Liked the ease of opening a repair ticket and the response/quality of the repairs. 

Business response:

Ed, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Debbie's profile image
Debbie 
2 years ago

Very responsive. Recently assigned a service company who called, came out and fixed the issue all within a day! 

Business response:

Debbie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Jacqueline's profile image
Jacqueline 
2 years ago

I like the protection I have but was not very happy with the rescheduling of my appointment 3 times. 

Business response:

Jacqueline, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Briana Cardona's profile image
Briana Cardona 
2 years ago

Speed of getting someone out to fix the problem 

Business response:

Briana, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Kevin Richardson's profile image
Kevin Richardson 
2 years ago

Douglas Mechanical did a great job with professional and fast service through American Hom shield. If I have an A/C issue they are smh preferred servicer. The manager Jessica in addition explained thing thouroughly and was very helpful with setting up the service. 

Business response:

Dear Kevin, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,961 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.