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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,825 reviews
Harish Jayaram's profile image
Harish Jayaram 
a year ago

It is worth the money you pay for the peace of mind when your appliances misbehave. Recently I was given the option to shop for a new refrigerator when the replacement part for my existing product was unavailable. I received the cheque mailed to my home a few days after the proof of purchase, and installation were shared. 

Business response:

Harish, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Nini's profile image
Nini 
a year ago

American Home Shield has been a remarkable source of affordable domestic assurance for my family. They kept it from becoming truly expensive. They constantly ensure that everything I request is taken care of. I would without a doubt recommend them because every time I call, they pick a company to come out, and they call me back within an hour, give me a call, and let me know what time they can come, which is awesome. They consistently call me right away absent and let me know exactly when they'll be out of the office. The ma... read more

Business response:

Dear Nini, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

An's profile image
An 
a year ago

American Home Shield provides great coverage and saves me money! 

Business response:

Dear An, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Robin's profile image
Robin 
a year ago

Usually, my reair technicians are fabulous!!! I'm a bit frustrated, but not angry, that some repairs require two visits. I'm so glad I have been with AHS for a long time! 

Business response:

Robin, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Violet's profile image
Violet 
a year ago

It was the first time I had to use it. It was a great experience, they came within a reasonable time, fixed it right away. The man was very easy to deal with. Explain everything he had to do. It is the best thing I have bought, the peace of mind is worth it. I would recommend this service . I told my son and daughter about UT and they bought have bought it. Thanks again 

Business response:

Dear Violet, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

rachel riley's profile image
rachel riley 
a year ago

Good customer service most of the time. Quick turn around in assigning contractor. On several occasions the item repaired breaks again. Of course after 30 days. Then you have to pay more money to fix AGAIN! Extend your time limit to report these incidents. 

Business response:

Rachel, Your review is concerning to me, and I'd like to know more about it. Please contact me a bestco@ahs.com so I can investigate this further. 

Dave Seaver's profile image
Dave Seaver 
a year ago

Quick response and good contractors to solve the problem 

Business response:

Dear Dave, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Ray Morgan's profile image
Ray Morgan 
a year ago

I like the way AHS handles business and their professionalism 

Business response:

Ray, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

Hooman Hedayati's profile image
Hooman Hedayati 
a year ago

One claim only and they were able to repair my washing machine in a timely manner with just a $120 deductible. 

Business response:

Dear Hooman, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,825 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.