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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,409 reviews
AHS customer's profile image
AHS customer 
a year ago

Replacement appliance not as capable as original. Could not wait, had to accept replacement offered. 

Business response:

Dear AHS Customer, Thank you for taking the time to share your experience. Your feedback is important to us, it will help us ensure a better experience next time. Many Thanks, Kim 

Lawrence Brooks's profile image
Lawrence Brooks 
a year ago

The latest technician Joe, the electrician, was very thorough and quick. 

Business response:

Dear Lawrence, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

john johnson's profile image
john johnson 
a year ago

Good company fair price I would recommend 

Business response:

Dear John, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Patricia's profile image
Patricia 
a year ago

I’m a customer of HSA, but I believe that it is a company collaboration with with AHS now. I did have a service call that I was very pleased with. As a customer for over 20 years I have only had one issue. It was a billing issue and it took 6 months to resolve. It was a long process but it was resolved. 

Business response:

Dear Patricia, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah 

Deidri's profile image
Deidri 
a year ago

Response time was acceptable but could have been faster. 

Business response:

Deidri, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Darlene Biskie's profile image
Darlene Biskie 
a year ago

It is worth the money even with the monthly payment and the deductible with each request, you are still saving on the parts and labor. 

Business response:

Dear Darlene, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Lori Taylor's profile image
Lori Taylor 
a year ago

Professional, friendly, and helpful. AHS acted quickly to schedule a technician to service my appliance. 

Business response:

Dear Lori, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

TERI ANN THOMAS's profile image
TERI ANN THOMAS 
a year ago

We loved how fast and easy it was to file a claim. 

Business response:

Teri, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Ed Knutsen's profile image
Ed Knutsen 
a year ago

Liked the ease of opening a repair ticket and the response/quality of the repairs. 

Business response:

Ed, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,409 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.