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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very pleased with service I have received from this company. They always send the right people for the job.
Business response:
Linda, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
We have had a great experience with AHS Quick, friendly and the the techs are always professional
Business response:
Dyan, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah
I liked that he was very friendly. And he was letting me know exactly what he was doing to fix the air conditioner. I have others come. And not say a word. Except what is wrong with it
Business response:
Dear David, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
8/28 - requested service 8/31 - Green Wire Bay Area came out to assess….they needed to order parts 9/14 - Green Wire was supposed to show up between 1-4pm, at 3:30pm I called to see if they were still coming. They assured me he would be here between 4-4:30pm. At 5pm they still weren’t here, so called them again and of course the office was closed. The guy finally showed up at 5:40pm. Spent 2 hours here supposedly fixing the problem, but then found another problem. Told me they would need to get approval to order the parts. I... read more
Business response:
Dear Cara, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
I like that requests are acknowledged quickly
Business response:
Dear Leslie, Your review is concerning to me, and I'd like to know more about it. Please contact me a bestco@ahs.com so I can investigate this further.
A/C went out just as temperatures were reaching 100°. They sent someone out very quickly to assess and fix the problem. It turned out to be a bigger problem then originally stated, but they came right back to reassess and fix the problem. It’s better to have AHS and not need it, than need and not have it.
Business response:
Donishia, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
Had AHS the first year upon purchasing our new home. It saved me over $2,000 when our well pump had to be replaced.
Business response:
Robert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
True peace of mind that my major appliances are protected by AHS, for several years I have been a member and never regretted paying my policy every month.
Business response:
Dear AZ, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
My husband is a Vietnam Veteran, and we are both senior citizens. He is blind from one eye and has cancer. It is unacceptable and no one should be put through this torturous situation. American Home Shield has been very informative and professional to call and keep us updated. However, we have been without a working AC for almost I believe three weeks. It has been very hot. We have been recommended that we should pay $14,000 out of pocket from another company which they know who it is to install a new system. As of right now... read more
Business response:
Eugenio, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,813 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.