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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fast response, customer service, responsible companies they select for service
The service was very fast and my issue was resolved quickly. I was notified within hours that a repairment would be available and at my home to fix my problem and I was very thankful.
The automated “hearing” needs some work; I had a little trouble communicating what I was calling for. Other than that, once I got through that part it was all smooth sailing! The appointment to repair my dryer was made in a timely manner, the technician was on time, and I (well, my wife) was back to drying laundry quickly, quietly and efficiently! The trade fee was easily handled, and the AHS coverage was just what we needed!
Always covered if anything broke but seemed like their companies just put band aids on things.
AHS is pretty much your only option. They can give you bad tech's as I am sure it's a bid but you can easily request someone else if they are not doing a good job.
I never have to worry about emergencies or who to contact. Service is always performed quickly and I have been with AHS for ten years. I have always been very satisfied with their contractors and work performed.
AHS has been providing us with fine service for over 5 or 6 years. The service folks that responded to take care of our problems have always come through.
AHS customer service is top notch and warrants 5 stars. However my experience with recommended contractors would be 1star. On two occasions contractors failed to schedule nor return calls. Totally unacceptable. It’s been 3 weeks since I filed a claim and I’m crossing my fingers that a contractor will show tomorrow as scheduled
Very easy to call, speak with someone, and get service sent out, in my case it was the next day! Very courteous and professional services!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 93,292 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.