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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am new to American home shield. I need advice of a friend of mine, everything I’ve had to deal with American home shield I found to be above outstanding they recently replaced my central air conditioner that would not work at the beginning of summer. They truly made it very easy for me Customer experience along with their service department/interstate heating and cooling was impeccable. I would highly recommend American home shield to all of my friends which I have already done sole and will continue getting business for A... read more
Business response:
Dear Timothy, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
One of my repairs was never completed nor was I contacted as to why. But my $75 fee was accepted with no refund
Business response:
Dear Virginia, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
I like the way you’re always able to reach costumer services. They send out help as soon as they can! Never had any issues with them, they always send somebody that knows the job, and get it done right the first time!!
Business response:
Dear Maria, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
Excellent service. Quick response to the problem
Business response:
B King, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
American home shield is a good supplementary insurance if you don’t have a lot of money to fix your home, however, they do put a bandade on the problem if they can. That’s ok for some of us that just can’t afford new appliances every time they go out. They are very responsive though in fixing your problem.
Business response:
John, Your review is concerning to me, and I'd like to know more about it. Please contact me a bestco@ahs.com so I can investigate this further.
Fast, easy, and accessible. It helps with peace of mind.
Business response:
Dear Matthew, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
I used AHS' website to create a service request. The transition was quick and smooth - The assigned service provider (United Garage Doors Inc.) was also promptly responding and contacting me for resolution, and didn't mind putting extra effort to take care of my trouble as early as possible. I am much grateful and completely satisfied with the overall services from AHS and its affiliated service provider. Thank you so much!!
Business response:
Dear Sung, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
Tons better than the last company I was with. Quick turn around, great communication, and great follow up.
Business response:
Radames, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Some major things are not covered, like my foundation, adding electrical circuits so the air conditioner and refrigerator can run at the same time, windows that are unable to open or close, etc
Business response:
Deniece, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 143,961 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.