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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Filed a claim about my a/c not working. Within two weeks I had a brand new condenser and air handler. Extremely easy and convenient process.
It was great, they paid the bill, referred me to a good plumbing company. Fixed the problem, customer service was nice , friendly!
The gentlemen that came out were very professional, they assured and reassured us that if something happened they would return. As new homeowners this was amazing!
the ease of making the appointment, the speed with which the service was done.
Very pleased with the service providers.
Very quick response to my problem, didn't delay in contacting service providers, would reccomend to others without hesitation
Always fast dependable service. I love having warranty coverage and AHS has always come thru. Only downfall is that price has increase and AHS don’t reach out to offer other plans with increase coverage as existing customers
Typically dealing with AHS has been an easy process. However my latest experience has been problematic. I need HVAC work, and my contract covers ducts, tubing, and insulation plus the main system. However, my claim was denied due to the duct boots. My tubing insulation is falling apart and I have water intrusion around the boots leaking through my ceiling. The boot insulation also need replacement. AHS denied the entire claim siting the boots and did not consider the other damage/repairs as separate. Customer service is basi... read more
Good telephone response by agents. Always treat customers with respect and are helpful. However, the service companies they contract with in my area are not necessarily the best. The small plumber they used in Santa Rosa, CA was terrible. On my over-range pot-filler he fixed a leak but tightened one joint so that the potfiller would no longer fold back against the wall, but sticks out over range. He was personally aggressive with me when questioned about it, and I actually was afraid of a reprisal if I criticized his repair.... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 93,336 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.