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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,824 reviews
Rhonda Cannon's profile image
Rhonda Cannon 
a year ago

have turned in two claims since we have used this service and both times very timely and great quality 

Business response:

Dear Rhonda, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah 

Cynthia P's profile image
Cynthia P 
a year ago

I would like it easier to get in contact with AHS for questions.. like a live chat. I was on hold for several hours I wanted to do a video talk to the appliance guy . They said I had to go through AHS . 

Business response:

Dear Cynthia, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Dana Hougham's profile image
Dana Hougham 
a year ago

Overall service is good and helpful ,, good results 

Business response:

Dear Dana, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Clarisse Kovelman's profile image
Clarisse Kovelman 
a year ago

I’ve always been pleased with American Home Shield. My repair requests are dealt with very promptly and professionally. Can’t complain! 

Business response:

Dear Clarisse, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Yvonne Audi's profile image
Yvonne Audi 
a year ago

Service is prompt and reliable. Excellent company 

Business response:

Dear Yvonne, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Elizabeth Sisson's profile image
Elizabeth Sisson 
a year ago

Quick service, knowledgeable technicians 

Business response:

Elizabeth, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Floyd Corsey's profile image
Floyd Corsey 
a year ago

I thought I was getting peace of mind by getting American home shield, like it says in their commercials, however the service has been hit and miss. Sometimes wonderful and other times not so much. During a recent service call for my A/C unit, which was leaking and not cooling, the technician blew out a clog in the drain, which resolved the leak. He then went to the roof to check the coolant at the compressor. When he came down he informed me that he had found and fixed a leak where coolant had escaped. I pay a hefty monthly... read more

Business response:

Floyd, Thanks for bringing this issue to our attention. Please know that I'd like to look into this further. Send your contact info to bestco@ahs.com and I'll be back in touch with you soon. 

Timothy's profile image
Timothy 
a year ago

Easy to deal with and they handled my claim professionally and thoroughly 

Business response:

Dear Timothy, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah 

Gerret's profile image
Gerret 
a year ago

They fixed our issue, and replaced the equipment involved 

Business response:

Dear Gerret, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,824 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.