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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,879 reviews
An's profile image
An 
2 years ago

American Home Shield provides great coverage and saves me money! 

Business response:

Dear An, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Robin's profile image
Robin 
2 years ago

Usually, my reair technicians are fabulous!!! I'm a bit frustrated, but not angry, that some repairs require two visits. I'm so glad I have been with AHS for a long time! 

Business response:

Robin, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Violet's profile image
Violet 
2 years ago

It was the first time I had to use it. It was a great experience, they came within a reasonable time, fixed it right away. The man was very easy to deal with. Explain everything he had to do. It is the best thing I have bought, the peace of mind is worth it. I would recommend this service . I told my son and daughter about UT and they bought have bought it. Thanks again 

Business response:

Dear Violet, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

rachel riley's profile image
rachel riley 
2 years ago

Good customer service most of the time. Quick turn around in assigning contractor. On several occasions the item repaired breaks again. Of course after 30 days. Then you have to pay more money to fix AGAIN! Extend your time limit to report these incidents. 

Business response:

Rachel, Your review is concerning to me, and I'd like to know more about it. Please contact me a bestco@ahs.com so I can investigate this further. 

Dave Seaver's profile image
Dave Seaver 
2 years ago

Quick response and good contractors to solve the problem 

Business response:

Dear Dave, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Ray Morgan's profile image
Ray Morgan 
2 years ago

I like the way AHS handles business and their professionalism 

Business response:

Ray, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

Hooman Hedayati's profile image
Hooman Hedayati 
2 years ago

One claim only and they were able to repair my washing machine in a timely manner with just a $120 deductible. 

Business response:

Dear Hooman, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Megan's profile image
Megan 
2 years ago

Easy when I call they answer and that’s important. 2.They sent the right man all three times.. 

Business response:

Megan, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Tena Slaughter's profile image
Tena Slaughter 
2 years ago

They responded to my request in a timely manner 

Business response:

Dear Tena, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,879 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.