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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,402 reviews
Angela Sanders's profile image
Angela Sanders 
a year ago

Second time air conditioning died Monday, third trip for same repair scheduled for Wednesday. 

Business response:

Angela, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Beth's profile image
Beth 
a year ago

Very happy with the repair person and his honest evaluation. 

Business response:

Dear Beth, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Mary Little's profile image
Mary Little 
a year ago

I loved the no hassle response. I was recently surprised when there was no haggling when my appliances needed to be replaced. I was give the option of comparably valued appliances or check or e-card. I chose the e-card because although the chosen AHS appliances were comparable, my choice brand was not included and I was able to get that brand with the e-card. 

Business response:

Mary, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Ann's profile image
Ann 
a year ago

He was prompt and professional. He diagnosed the problem quickly and had all the necessary replacement parts. 

Business response:

Ann, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Angela Gist's profile image
Angela Gist 
a year ago

The kindness, the timeliness of the visits. Always on time or earlier than they should be. 

Business response:

Angela, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Harish Jayaram's profile image
Harish Jayaram 
a year ago

It is worth the money you pay for the peace of mind when your appliances misbehave. Recently I was given the option to shop for a new refrigerator when the replacement part for my existing product was unavailable. I received the cheque mailed to my home a few days after the proof of purchase, and installation were shared. 

Business response:

Harish, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Nini's profile image
Nini 
a year ago

American Home Shield has been a remarkable source of affordable domestic assurance for my family. They kept it from becoming truly expensive. They constantly ensure that everything I request is taken care of. I would without a doubt recommend them because every time I call, they pick a company to come out, and they call me back within an hour, give me a call, and let me know what time they can come, which is awesome. They consistently call me right away absent and let me know exactly when they'll be out of the office. The ma... read more

Business response:

Dear Nini, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

An's profile image
An 
a year ago

American Home Shield provides great coverage and saves me money! 

Business response:

Dear An, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Robin's profile image
Robin 
a year ago

Usually, my reair technicians are fabulous!!! I'm a bit frustrated, but not angry, that some repairs require two visits. I'm so glad I have been with AHS for a long time! 

Business response:

Robin, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,402 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.