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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
8/28 - requested service 8/31 - Green Wire Bay Area came out to assess….they needed to order parts 9/14 - Green Wire was supposed to show up between 1-4pm, at 3:30pm I called to see if they were still coming. They assured me he would be here between 4-4:30pm. At 5pm they still weren’t here, so called them again and of course the office was closed. The guy finally showed up at 5:40pm. Spent 2 hours here supposedly fixing the problem, but then found another problem. Told me they would need to get approval to order the parts. I... read more
Business response:
Dear Cara, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
I like that requests are acknowledged quickly
Business response:
Dear Leslie, Your review is concerning to me, and I'd like to know more about it. Please contact me a bestco@ahs.com so I can investigate this further.
A/C went out just as temperatures were reaching 100°. They sent someone out very quickly to assess and fix the problem. It turned out to be a bigger problem then originally stated, but they came right back to reassess and fix the problem. It’s better to have AHS and not need it, than need and not have it.
Business response:
Donishia, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
Had AHS the first year upon purchasing our new home. It saved me over $2,000 when our well pump had to be replaced.
Business response:
Robert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
True peace of mind that my major appliances are protected by AHS, for several years I have been a member and never regretted paying my policy every month.
Business response:
Dear AZ, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Customer service, made everything very simple
Business response:
Esteban, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Pretty simple to work with. They have come through on everything they said they would. Great to have them available when things go bad.
Business response:
Dear Wanda, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Service is good sometimes times take too long to be done as expected
Business response:
Siraji, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
My husband is a Vietnam Veteran, and we are both senior citizens. He is blind from one eye and has cancer. It is unacceptable and no one should be put through this torturous situation. American Home Shield has been very informative and professional to call and keep us updated. However, we have been without a working AC for almost I believe three weeks. It has been very hot. We have been recommended that we should pay $14,000 out of pocket from another company which they know who it is to install a new system. As of right now... read more
Business response:
Eugenio, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 143,961 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.