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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,879 reviews
Johnny and Cam McAllister's profile image
Johnny and Cam McAllister 
2 years ago

Fast claim approval! Fast Repair by a licensed professional! 

Business response:

Dear Johnny & Cam, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

June's profile image
June 
2 years ago

The process is fine, just long. I still don't have a washing machine. I will leave a review when I can wash a load of clothes. 

Business response:

Dear June, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Allan Johnson's profile image
Allan Johnson 
2 years ago

The plumber was prompt and efficient. Was in and out in less than 30 minutes 

Business response:

Allan, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Linda Soderberg's profile image
Linda Soderberg 
2 years ago

Very pleased with service I have received from this company. They always send the right people for the job. 

Business response:

Linda, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Dyan Gabriel's profile image
Dyan Gabriel 
2 years ago

We have had a great experience with AHS Quick, friendly and the the techs are always professional 

Business response:

Dyan, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

David Rost's profile image
David Rost 
2 years ago

I liked that he was very friendly. And he was letting me know exactly what he was doing to fix the air conditioner. I have others come. And not say a word. Except what is wrong with it 

Business response:

Dear David, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Cara Tetschlag-Frank's profile image
Cara Tetschlag-Frank 
2 years ago

8/28 - requested service 8/31 - Green Wire Bay Area came out to assess….they needed to order parts 9/14 - Green Wire was supposed to show up between 1-4pm, at 3:30pm I called to see if they were still coming. They assured me he would be here between 4-4:30pm. At 5pm they still weren’t here, so called them again and of course the office was closed. The guy finally showed up at 5:40pm. Spent 2 hours here supposedly fixing the problem, but then found another problem. Told me they would need to get approval to order the parts. I... read more

Business response:

Dear Cara, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Leslie's profile image
Leslie 
2 years ago

I like that requests are acknowledged quickly 

Business response:

Dear Leslie, Your review is concerning to me, and I'd like to know more about it. Please contact me a bestco@ahs.com so I can investigate this further. 

Donishia's profile image
Donishia 
2 years ago

A/C went out just as temperatures were reaching 100°. They sent someone out very quickly to assess and fix the problem. It turned out to be a bigger problem then originally stated, but they came right back to reassess and fix the problem. It’s better to have AHS and not need it, than need and not have it. 

Business response:

Donishia, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,879 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.