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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,824 reviews
Beth's profile image
Beth 
a year ago

Piece of mind is a wonderful thing. With that said, it can be a slow process getting a service call scheduled, technician out to the home, diagnosis, approval for repair or replacement and resolution of issue. When you're working FT out of the home, scheduling appts that don't require you to leave work early is difficult. If you work from home or are retired, it's not an issue. You have that with any service call but getting someone out within a few days can be more difficult with American Home Shield. They have a limited nu... read more

Business response:

Beth, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Wanda Johnson's profile image
Wanda Johnson 
a year ago

I like the fact that AHS responded to my request quickly with no hesitation. The service was prompt and to the point. A Service tech was at my home the next day. Thank you AHS YOU Rock. 

Business response:

Wanda, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Yolanda's profile image
Yolanda 
a year ago

Technician were very professional and called and scheduled my appointment before 24 hours. 

Business response:

Dear Yolanda, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Lisa's profile image
Lisa 
a year ago

The timeliness, and the solving of the problem. Thank you. 

Business response:

Lisa, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

George's profile image
George 
a year ago

They get the job done in a reasonable amount of time 

Business response:

George, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Chad Cook's profile image
Chad Cook 
a year ago

They were prompt and courteous! A worthwhile service! 

Business response:

Dear Chad, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Barbara's profile image
Barbara 
a year ago

promptness of response to our request. Y 

Business response:

Barbara, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah 

Mark's profile image
Mark 
a year ago

Good company with good honest and courteous vendors. 

Business response:

Dear Mark, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Kenneth's profile image
Kenneth 
a year ago

I am Pleased with AMH at this point. I looked at other companies but I am satisficed with American Home Shield 

Business response:

Dear Kenneth, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,824 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.