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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When requested a service they were prompt to send someone out.
Business response:
Maria, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
I've always had a good experience with AHS. They've treated me fairly, sent quality contractors, and been fast to assist.
Customer service is fantastic! They assist you all the way until the service is complete! Any questions or concerns have been addressed immediately and the monthly price is unbeatable! The products you are able to chose from and the repair process is super easy! Thank you!
depends on area contractors, have had quick responses and not so quick. AHS customer service suboptimal
Business response:
Dear Jim, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
Honestly at this point it’s getting a little frustrating. I’ve had an open project for over a month and haven’t heard anything from AHS or Whitney services which is the service that’s supposed to be fixing my A/C. We tried to take care of things before it got real hot, but it’s still not dealt with, nor has there been any communication, and it’s getting hot in my home with my family. Hoping to resolve this soon.
Business response:
Dear Joshua, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
Appreciate the professionalism and skills of
Business response:
Kahletta, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Customer service was great. They addressed my concerns and was able to see that needed repairs were done
Business response:
Dear Ronald, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
Replacement appliance not as capable as original. Could not wait, had to accept replacement offered.
The technicians are knowledgeable and go straight to the problem and fix it.
Business response:
Dear Lorei, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 93,565 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.