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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,564 reviews
Phillip Elder's profile image
Phillip Elder 
a year ago

My home was constructed in 2007, thus it is at an age where multiple appliances begin to fail. I have read my contract and understand what is covered and what is not covered, so I have been able to maintain a positive relationship with AHS. Being an attorney and having construction and remodeling experience, even when the contractor has indicated that the repair is extraordinary and requires additional payment from me to repair beyond my standard fee, I have convinced both AHS and the contractor that it is a standard repair ... read more

Claretha Bradshaw's profile image
Claretha Bradshaw 
a year ago

Great experience and expectations. Excellent customer service 

Business response:

Dear Claretha, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Wanda Laine's profile image
Wanda Laine 
a year ago

Pretty simple to work with. They have come through on everything they said they would. Great to have them available when things go bad. 

Phil Johnson's profile image
Phil Johnson 
a year ago

I’m certain there are things that could be better, but the service has been wonderful for the 5yrs we have had it. It’s definitely worth the investment. 

Business response:

Dear Phil, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah 

Hein's profile image
a year ago

I have had AHS since 2014. Good coverage and consistently fast response time upon requesting services. 

Linda's profile image
a year ago

Easy to make an appointment for service. Repair on old equipment approved. Service technicians that were sent out knew what they were doing. 

Eileen's profile image
a year ago

AHS has been very professional and prompt with their service. All the contractors they've sent to my house have been professional, courteous and prompt. Our issues were resolved quickly. 

Business response:

Hi Eileen, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Tracie M's profile image
a year ago

AHS is easy to work with. I’m able to easily submit service requests. If there is an issue, they take care of it quickly. 

Mary's profile image
a year ago

Very nice, timely and answered all questions 

Business response:

Dear Mary, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,564 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.