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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,824 reviews
Lillian's profile image
Lillian 
a year ago

Like that I can get problems taken care of at a better then full cost price. Dislike that I can not speak to someone on mainland USA. Also on occasion have found that the workers are not from a first rated company. We seem to pay more and more but do not seem to get top quality help. 

Business response:

Dear Lillian, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Linda's profile image
Linda 
a year ago

The entire experience from calling for an appointment to the received repair. 

Business response:

Dear Linda, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Linda Reda's profile image
Linda Reda 
a year ago

I’m still waiting for the part. The appliance guy was here and confirmed what I told him but did not bring the part it needed. So until it’s actually fixed I can’t give a good review. Also since i pay a large monthly fee I think the service charge is way too high when I need help. 

Business response:

Dear Linda, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Keith Jordan's profile image
Keith Jordan 
a year ago

Great company, great service. They got me back up and running. 

Business response:

Keith, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Teddy Chen's profile image
Teddy Chen 
a year ago

I can always put my service request without any problem and got their responses in a timely manner. 

Business response:

Teddy, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Penny's profile image
Penny 
a year ago

I want to know if I can get a refund on my service fee since I canceled the service before they came out to my home. 

Business response:

Dear Penny, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah 

Kim Copeland's profile image
Kim Copeland 
a year ago

Business response:

Hi Kim, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Michael Tripp's profile image
Michael Tripp 
a year ago

The quick response from Advanced Plumbing and Mechanical who replaced my water heater. 

Business response:

Dear Michael, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

LaCreasia Turner's profile image
LaCreasia Turner 
a year ago

Very reasonable, great companies that are contracted with them, Quality work, scheduling timely 

Business response:

LaCreasia, Dear It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,824 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.