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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8105,440 reviews
Kimberly Mitchell's profile image
Kimberly Mitchell 
a year ago

American Home Shield provides competitive pricing for customers. Also, chose reliable and reputable contractors to repair items. 

Bobby's profile image
a year ago

Good response time. Professional contractor. Repaired quickly. 

James's profile image
a year ago

Overall things worked pretty well and the plumbing company was very responsive and did an excellent job. Can't say as much about the automated system. Attempted three times to access the system and kept getting error messages. Finally, just called to make arrangements. Also, the automated e-mail notification system was a little late notifying me that the assigned company was on the way. 

donna whitcher's profile image
donna whitcher 
a year ago

The system allows you to file claims efficiently. I don't often care for the companies that get assigned to me. I've actually had to kick a rude appliance repair man for my washer out of my house. Now I check their ratings and request a different company if I need to. That works better for me. I also don't like it when they don't speak English very well. It makes it difficult to communicate a problem. I've had at least 2 situations where they couldn't diagnose the problem. Not helpful and expensive. I had to replace my air c... read more

Michelle's profile image
a year ago

Timely repair, the service man was excellent! 

Jack Klein's profile image
Jack Klein 
a year ago

Customer service with Alisa taking care of all our claims in a very professional manner is the best. She is very fair with her decisions. 

Mary's profile image
a year ago

Very easy to work with. Fast at getting you service 

Joe H's profile image
a year ago

I've had extensive experience with home repairs, have owned many houses and was a DIY'er before it was a thing. I've been very impressed with AHS and the service technicians they've sent. Both AHS representatives and service technicians they've chosen have been responsive, pleasant, knowledgeable and professional. Please bear with me. I think comparison is an important part of a review. Experience with other home warranty companies: In the past I've purchased home warranties, FROM OTHER COMPANIES (not yelling, no other avail... read more

Michael's profile image
a year ago

I like the security of knowing that I am able to get things replaced of needed. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 105,440 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.