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American Sale Customer Service/ Pick-Up/ Warehouse

4.8

About this business

Location details

8407 185th St, Tinley Park, IL, 60487, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.82,325 reviews
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George K's profile image
George K 
5 years ago

Literally can't say enough. Phenomenal service. I never went into store but spoke to store personnel on the phone. They were awesome. Installation crew was great. Truly as positive a customer experience as I've had in a long time. 

Business response:

Hi George! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store and with our delivery team as well! We hope you visit us again soon! 

Roy's profile image
5 years ago

I bought a patio bar set and the salesperson Chuck,Merrillville store, was extremely informative and helpful. Also, the delivery crew were courteous and helpful. The product was top shelf and very reasonably priced. I’m sure I will be a repeat customer and overall a 10 - extremely satisfied!! 

Business response:

Hello Rogelio. Thank you for this very kind review! We're so happy to hear you had a great experience! And we're so happy to hear you will shop with us again! We look forward to welcoming you back! 

Ronald S.'s profile image
Ronald S. 
5 years ago

Awesome experience great job thanks American sale the kids loved it 

Business response:

Hi Ronald! Sorry for the late reply. But we appreciate the wonderful 5 star review! We are so glad to hear that your kids are so happy! We hope you visit us again soon! 

Thomas P's profile image
Thomas P 
5 years ago

A nice after Christmas sale, staff was very very helpful 

Mark W's profile image
Mark W 
5 years ago

Caitlin has been extremely helpful in our effort to buy replacement grills to fit an existing outdoor kitchen which is not an easy task. Had it not been for her cooperation we would not be able to move forward. 

Business response:

Hello Mark. Thank you for this wonderful 5 star review of Caitlin! We're so glad she helped you find the perfect replacement grill! We hope you visit us again soon! 

LaDonna W's profile image
LaDonna W 
5 years ago

Great service. Enjoying my purchase, bought a white 7.5 foot tree and I have no regrets. 

Business response:

Hi LaDonna! Thank you for this great 5 star review. We're so glad to hear you're enjoying your new tree. We hope you had a wonderful Christmas and to welcome you back again soon! 

Alyssa F's profile image
Alyssa F 
5 years ago

I was having an issue with a tree that I had previously purchased. Tom went out of his way to look into some options for me. I'm glad my lights will look nice for my daughter for Christmas. Amazing customer service. It took some time to resolve but it was, with no issues and I am very grateful. 

Business response:

Hello Alyssa. Thank you very much for this review! We're glad that Tom was able to help you rectify your tree issues. We wish you a very Merry Christmas! Thank you for shopping with us! 

Lawrence F's profile image
Lawrence F 
5 years ago

Geoffrey did a great job on my new hot tub purchase. Everything was done in a timely manner. The crew that removed the old tub and delivered the new tub were great. I had to call and have them move the new tub over slightly for the electrical hookup and they came out the same day and moved it. Kudos to the dispatcher that made that happen. 

Business response:

Hello Lawrence. Thank you so much for this wonderful review for Geoff and us! We're so glad you found the perfect hot tub and that the delivery team was very professional with the removal and installation. Thank you for choosing American Sale. We hope you enjoy your hot tub for many years! 

Amanda F's profile image
Amanda F 
5 years ago

Excellent customer service and product selection - I don’t think I’ve ever seen a store have more Christmas tree options! A bit understaffed for how busy it was but employees were very helpful. 

Business response:

Hello Amanda. Thank you for your review! We're so glad to hear you had a great experience shopping with us. And that you were impressed with our Christmas selection! We understand that sometimes there's a bit of a wait to be assisted by someone because of the busy season. But thank you for your patience and also for your patronage to our store! We hope to welcome you back again soon! Merry Christmas! 

Frequently asked questions about American Sale Customer Service/ Pick-Up/ Warehouse

How is American Sale Customer Service/ Pick-Up/ Warehouse rated?

American Sale Customer Service/ Pick-Up/ Warehouse has a 4.8 star rating with 2,325 reviews. 

When is American Sale Customer Service/ Pick-Up/ Warehouse open?

American Sale Customer Service/ Pick-Up/ Warehouse is closed now. It will open at 10:00 a.m.