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American Sale Customer Service/ Pick-Up/ Warehouse
- Retail
- Tinley Park, IL
About this business
For 60 years our family business has been helping customers have more fun at home. We help by picking out products that offer the most value based on our experience. We also help by making the purchase easy and we are always here to help answer questions. I invite you to join our 1 million strong customer family. We appreciate your business
Location details
8407 185th St, Tinley Park, IL, 60487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent customer service and product selection - I don’t think I’ve ever seen a store have more Christmas tree options! A bit understaffed for how busy it was but employees were very helpful.
Business response:
Hello Amanda. Thank you for your review! We're so glad to hear you had a great experience shopping with us. And that you were impressed with our Christmas selection! We understand that sometimes there's a bit of a wait to be assisted by someone because of the busy season. But thank you for your patience and also for your patronage to our store! We hope to welcome you back again soon! Merry Christmas!
I went in to buy a Christmas and the lady was so nice and knew her information about each tree. It was very easy and fun to purchase such an important item. I’ve always loved this store!
Business response:
Hello Cindy Thank you for writing this great 5 star review! We're so glad you enjoyed shopping for your Christmas tree! And that you found our staff to be knowledgeable. We hope you visit us again soon! Merry Christmas!
I had a great experience at American Sales. We wanted to buy a trampoline and the lady who helped us was very polite and helpful friendly just a great person to deal with when buying something like this. She was very informative, she really knew what she was talking about and answered all my questions. I’ve been shopping here for years and I will continue to shop here. I will always recommend American Sales.
Business response:
Hello Katrina. Thank you for writing this great 5 star review! We're so glad you enjoyed shopping at our store. And that you found our staff to be knowledgeable and polite. We hope you visit us again soon! Merry Christmas!
Had a problem with a purchase. They checked it out and ordered a replacement part no questions asked. Very satisfied.
Business response:
Hi Nancy. Thank you for this kind review. We're sorry there was an issue with your purchase. But we're so glad we were able to rectify the situation for you quickly. Thank you for your valued feedback!
We had a problem with a newly purchased Christmas tree. The staff at American Sales took care of us and our Christmas tree. The staff was polite and wonderful to work with.
Business response:
Hello Ann. Thank you for this great 5 star review. We are sorry you had an issue with your tree, but are so pleased we were able to resolve it and to hear you enjoyed working with our staff! We hope you have a wonderful holiday season!
The delivery crew did a great job fitting my hot tub through the door to my sunroom. It was an extremely tight fit with my drive bring them but they all worked together to get it inside.
Business response:
Hello Robert! Thank you for this wonderful review. We're so glad to hear we were able to accommodate your space with the hot tub delivery! We hope you enjoy your new tub for many years to come! Happy Holidays!
We had a very positive experience with American Sale. We chose our air hockey table based on positive reviews and went to the store to see the table on site. We purchased it and scheduled it for delivery within 48 hours. It was delivered quickly and installed. The delivery crew was professional, informative and very efficient.
Business response:
Hello Vicki ! Thank you for this great review! We're so pleased to hear you had a great experience while shopping for your game table! We appreciate your business. Happy Holidays!
Geoffrey, the salesman for Spas,etc. at the Orland Park store, provides great knowledge and customer service. He originally sold me the Hotsprings Jetsetter 15 years ago and was one of the better purchases I made. I have complete confidence in his insight.
Business response:
Hi Tony! Thank you for this wonderful review of Geoff and our store! We appreciate your feedback! We also love hearing you are enjoying your hot tub from 15 years ago! That's so great. Make sure to keep us and Geoff in mind when shopping for a new tub upgrade in the next few years or so! Take care and happy holidays!
The Carol Stream location is a huge store, with lots of displays to look at. We visited looking for end-of-season deals on patio furniture. Kelly ******* was absolutely great in helping us find what we wanted - checking stock at other locations and eventually getting us a great deal. (Free) Delivery was on time and problem free. We both highly recommend American Sale and Kelly!
Business response:
Hello ******. Thank you very much for this kind 5 star review of Kelly! Glad she did a great job for you! And we're glad you enjoyed our end-of-season pricing! We hope to welcome you back again soon!
Frequently asked questions about American Sale Customer Service/ Pick-Up/ Warehouse
How is American Sale Customer Service/ Pick-Up/ Warehouse rated?
American Sale Customer Service/ Pick-Up/ Warehouse has a 5 star rating with 2,013 reviews.
When is American Sale Customer Service/ Pick-Up/ Warehouse open?
American Sale Customer Service/ Pick-Up/ Warehouse is closed now. It will open on Monday at 10:00 a.m.