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American Sale Customer Service/ Pick-Up/ Warehouse
- Retail
- Tinley Park, IL
About this business
For 60 years our family business has been helping customers have more fun at home. We help by picking out products that offer the most value based on our experience. We also help by making the purchase easy and we are always here to help answer questions. I invite you to join our 1 million strong customer family. We appreciate your business
Location details
8407 185th St, Tinley Park, IL, 60487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were searching for a new tree and our salesman 'Billy' was very helpful and polite, we enjoyed our search. We found a tree and about to finalize the transaction only to find out that the tree was already sold. Enter ' Willie' who immediately informed us that another store may have the same tree. He told us that we could have it shipped to there location, we were very pleased with the outcome. Thank you fellows for your prompt and courteous service, you made two senior citizens very happy.
Business response:
Hello James. Thank you for this kind review! So glad you were pleased with your tree shopping experience at our Lansing store! One thing we noticed. It appears you scored us a 1 star but it sounds like you had a good experience with us from your message. Could you please update your score for us so we can make sure our overall score is reflected properly?
Literally can't say enough. Phenomenal service. I never went into store but spoke to store personnel on the phone. They were awesome. Installation crew was great. Truly as positive a customer experience as I've had in a long time.
Business response:
Hi George! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store and with our delivery team as well! We hope you visit us again soon!
I bought a patio bar set and the salesperson Chuck,Merrillville store, was extremely informative and helpful. Also, the delivery crew were courteous and helpful. The product was top shelf and very reasonably priced. I’m sure I will be a repeat customer and overall a 10 - extremely satisfied!!
Business response:
Hello Rogelio. Thank you for this very kind review! We're so happy to hear you had a great experience! And we're so happy to hear you will shop with us again! We look forward to welcoming you back!
Awesome experience great job thanks American sale the kids loved it
Business response:
Hi Ronald! Sorry for the late reply. But we appreciate the wonderful 5 star review! We are so glad to hear that your kids are so happy! We hope you visit us again soon!
A nice after Christmas sale, staff was very very helpful
Caitlin has been extremely helpful in our effort to buy replacement grills to fit an existing outdoor kitchen which is not an easy task. Had it not been for her cooperation we would not be able to move forward.
Business response:
Hello Mark. Thank you for this wonderful 5 star review of Caitlin! We're so glad she helped you find the perfect replacement grill! We hope you visit us again soon!
Great service. Enjoying my purchase, bought a white 7.5 foot tree and I have no regrets.
Business response:
Hi LaDonna! Thank you for this great 5 star review. We're so glad to hear you're enjoying your new tree. We hope you had a wonderful Christmas and to welcome you back again soon!
I was having an issue with a tree that I had previously purchased. Tom went out of his way to look into some options for me. I'm glad my lights will look nice for my daughter for Christmas. Amazing customer service. It took some time to resolve but it was, with no issues and I am very grateful.
Business response:
Hello Alyssa. Thank you very much for this review! We're glad that Tom was able to help you rectify your tree issues. We wish you a very Merry Christmas! Thank you for shopping with us!
Geoffrey did a great job on my new hot tub purchase. Everything was done in a timely manner. The crew that removed the old tub and delivered the new tub were great. I had to call and have them move the new tub over slightly for the electrical hookup and they came out the same day and moved it. Kudos to the dispatcher that made that happen.
Business response:
Hello Lawrence. Thank you so much for this wonderful review for Geoff and us! We're so glad you found the perfect hot tub and that the delivery team was very professional with the removal and installation. Thank you for choosing American Sale. We hope you enjoy your hot tub for many years!
Frequently asked questions about American Sale Customer Service/ Pick-Up/ Warehouse
How is American Sale Customer Service/ Pick-Up/ Warehouse rated?
American Sale Customer Service/ Pick-Up/ Warehouse has a 5 star rating with 2,013 reviews.
When is American Sale Customer Service/ Pick-Up/ Warehouse open?
American Sale Customer Service/ Pick-Up/ Warehouse is closed now. It will open on Monday at 10:00 a.m.