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American Sale Customer Service/ Pick-Up/ Warehouse
- Retail
- Tinley Park, IL
About this business
For 60 years our family business has been helping customers have more fun at home. We help by picking out products that offer the most value based on our experience. We also help by making the purchase easy and we are always here to help answer questions. I invite you to join our 1 million strong customer family. We appreciate your business
Location details
8407 185th St, Tinley Park, IL, 60487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
We had a problem with a newly purchased Christmas tree. The staff at American Sales took care of us and our Christmas tree. The staff was polite and wonderful to work with.
Business response:
Hello Ann. Thank you for this great 5 star review. We are sorry you had an issue with your tree, but are so pleased we were able to resolve it and to hear you enjoyed working with our staff! We hope you have a wonderful holiday season!
The delivery crew did a great job fitting my hot tub through the door to my sunroom. It was an extremely tight fit with my drive bring them but they all worked together to get it inside.
Business response:
Hello Robert! Thank you for this wonderful review. We're so glad to hear we were able to accommodate your space with the hot tub delivery! We hope you enjoy your new tub for many years to come! Happy Holidays!
We had a very positive experience with American Sale. We chose our air hockey table based on positive reviews and went to the store to see the table on site. We purchased it and scheduled it for delivery within 48 hours. It was delivered quickly and installed. The delivery crew was professional, informative and very efficient.
Business response:
Hello Vicki ! Thank you for this great review! We're so pleased to hear you had a great experience while shopping for your game table! We appreciate your business. Happy Holidays!
Geoffrey, the salesman for Spas,etc. at the Orland Park store, provides great knowledge and customer service. He originally sold me the Hotsprings Jetsetter 15 years ago and was one of the better purchases I made. I have complete confidence in his insight.
Business response:
Hi Tony! Thank you for this wonderful review of Geoff and our store! We appreciate your feedback! We also love hearing you are enjoying your hot tub from 15 years ago! That's so great. Make sure to keep us and Geoff in mind when shopping for a new tub upgrade in the next few years or so! Take care and happy holidays!
The Carol Stream location is a huge store, with lots of displays to look at. We visited looking for end-of-season deals on patio furniture. Kelly ******* was absolutely great in helping us find what we wanted - checking stock at other locations and eventually getting us a great deal. (Free) Delivery was on time and problem free. We both highly recommend American Sale and Kelly!
Business response:
Hello ******. Thank you very much for this kind 5 star review of Kelly! Glad she did a great job for you! And we're glad you enjoyed our end-of-season pricing! We hope to welcome you back again soon!
From initial contact with Caitlin our sales pro to the order process and the final delivery everything was done very professionally and every effort to insure we would be a satisfied customer was done. Caitlin smoothed out every bump in the road, she was fantastic!
Business response:
Hi Lon! Thank you for your kind 5 star review! We're very glad you had a great experience with Caitlin and our delivery team. We hope to welcome you back again very soon! Keep us in mind for your Christmas needs as well! Thank you!
I absolutely love my new patio set!! The price was amazing! We will be enjoying our set for many years to come!! ????
Business response:
Hi Liana! Thank you for this very kind review! We're so glad you enjoyed your experience with us! We hope you enjoy your patio set for many years to come as well! Thank you for choosing American Sale and we hope to welcome you back again very soon! Please keep us in mind for your Christmas needs! :)
Great service from beginning to end. Joe Hanno has been amazing.
Business response:
Hello Bob! Thank you very much for this kind 5 star review. We're very happy to hear you enjoyed your experience with us and with your salesperson, Joe. We will make sure he knows you enjoyed working with him. We hope to welcome you back to the store again soon!
Our family has purchased from American Sale for over 20 years. Recently we purchased patio furniture and a grill from Penny and Tom in Orland Park. Both were very helpful. Great products and great Service!
Business response:
Hello Martin! Thank you very much for this wonderful 5 star review. We are so happy you and your family have frequented our stores for over 20 years. We are glad that Penny and Tom were a great help to you in picking out your grill and patio furniture. Hope to welcome you back again very soon!
Frequently asked questions about American Sale Customer Service/ Pick-Up/ Warehouse
How is American Sale Customer Service/ Pick-Up/ Warehouse rated?
American Sale Customer Service/ Pick-Up/ Warehouse has a 5 star rating with 2,080 reviews.
When is American Sale Customer Service/ Pick-Up/ Warehouse open?
American Sale Customer Service/ Pick-Up/ Warehouse is open now. It will close at 3:00 p.m.