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Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Veterinary Clinics & HospitalsVeterinarians
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
Get directions
RecommendedWe were seen quickly, our kitten’s issue was resolved and we were on our way all in about two hours or so. So thankful for them!!
Business response:
Thank you for sharing your experience with us! So happy Loki has recovered and back to himself.
The staff was great at finding out what was wrong.It required surgery to fix.They quoted me $4000-6000 for the surgery. I got the surgery elsewhere for $1200. Feel like they play on your emotions…
Business response:
Kellie, thank you for providing feedback after your visit with sweet Angel. We hope she is doing much better after her very scary situation. I've attempted to follow up with you directly regarding your concerns, but have been unsuccessful in reaching you. Should you wish to discuss Angel's care further, we would be happy to do so and ask that you contact the hospital directly via phone (616-361-9911) or by response to the email I previously sent you which is my direct contact. Sincerely, Amanda
I brought my sugar glider with infected eye and we were seen in very timely manner for how busy they were, they take amazing care of their patients and show care and compassion, everyone there was very nice and helpful!
Business response:
We are delighted to hear about the amazing care and compassion provided to your sugar glider. Thank you for sharing your experience with us!
The last thing you want to do is drive an hour to the only available ER in "the area" ...but, I dont think the dogs would have gotten taken care of the way they did at any other ER. The staff was downright amazing and the bill was smaller than I would have ever imagined. We HOPE to never be back, but... if we have to.. Im glad it will be with you!
Business response:
We're delighted to hear about the exceptional care your dogs received at our hospital. Thank you for sharing your experience with us.
Highly recommend! Dr. Faith was incredible. She helped us through a hard time with our dog Finley. She was very detailed, honest, and comforting. Thankfully the outcome was positive and we are happy Finley is healthy and home! They took fantastic care of him. We are very grateful.
Business response:
We're glad to hear that Dr. Slubowski was incredible and helped Finley through a hard time. Thank you for sharing your positive experience with us!
we are extremly thankful for the whole staff! They saved my dogs Life, and quick to respond to her in an need of being critically sick. They answered all our questions, called right after her surgery, they even sent photos of my dog to ensure she was doing well. The open text/chat is great. They responded with any questions or concerns I had at all hours of the night and genuinely cared for our dog while she was away from us. I cannot thank them enough for saving our dog.
Business response:
Thank you for sharing your experience with us and the 5 star review, Charissa.
Thank you for taking such good care of my baby! He had sudden swelling on his face and of course it happened after hours! He got a quick diagnosis of a tooth abscess. They noted his anxiety and placed him with me in a room to ease his fears. His pain was addressed and we were sent home with antibiotics and pain medication. Thank you so much for the great care of my baby boy. I hope that we will never have to use your services again😉 but I am very thankful that you were there when we needed you.
Business response:
We are so glad to hear that your pup received great care and is feeling better now! Thank you for sharing your experience with us.
I am so thankful for the care given to my kitty, Gorl, for her 2-night hospitalization! She wasn’t feeling good, and after a concerning urgent care visit earlier in the day and worsening condition, we took her in to AEH to be examined late at night. Their team seemed extremely busy when we arrived at midnight, helping take care of so many pets, and remained kind and efficient at making sure our baby was taken care of. Their team sent me photos and videos of her around the clock, kept us informed of how she was doing, and all... read more
Business response:
We're overjoyed to hear that Gorl received excellent care and is feeling better now. Thank you for sharing your experience with us!
Very, very pricey! Yes, I know it’s a hospital, but still more than I anticipated! Staff friendliness was hit and miss, we had arranged a time for pick up and transfer. Front desk didn’t know anything, he wasn’t ready and either was paperwork. Didn’t always seem like the right hand was talking to the left(if you know what I mean: not sure how well vet’s communicated, or even read charts). Seemed to get conflicting verbal information at times which was confusing. Would go again if needed, but would try other options first... read more
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,873 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.