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Animal Emergency and Specialty Hospital of Grand Rapids - Grand Rapids, MI

4.9
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About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.93,441 reviews
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Becky's profile image
Becky 
on Birdeye

a year ago

The staff at AEH are absolutely amazing! Our dog, Lola was hit by a car and the staff instantly took the best care of her and truly saved her life. We can’t thank them enough. They’re the absolute best! 🤍 

Business response:

Thank you for sharing your positive experience, Becky!  

Brent S.'s profile image
Brent S. 
on Birdeye

a year ago

Our cat Stormy was having breathing problems late on Saturday night. The only place open for emergencies after hours was this place, a good hour away. With no other choice, we brought her in. We were seen immediately. Greeted with patience and compassion, they quickly informed us that she should stay for testing. They told us that we could wait out the process comfortably at home, which could take awhile, as they were incredibly busy. We were updated regularly, and were given costs of treatments or tests as they became... read more

Business response:

Brent, we appreciate your kind feedback regarding our approach and communication. Our team truly works so hard to provide the best medical care in a time of need. We adore Stormy, and we are happy she is feeling better. Thanks again for taking the time to touch our team positively during these unprecedented times! Take care and give Stormy our love.  

AMY S.'s profile image
AMY S. 
on Birdeye

a year ago

We had to take our Chihuahua mix,Peanut Butter, in for swallowing my husband's mouth guard. We can not thank staff enough for all the help and compassion they gave to my husband and I. They did everything to get our little Peanut Butter to eat and after two days they finally did and we brought him home that night. We would like to thank the vets,vet techs,med techs who answered the phone and went back and checked on Peanut Butter each and every time we called. The young lady who gave us discharge instructions was greatly app... read more

Business response:

Amy, thank you for taking the time to write such a kind review. I am so pleased that we delivered for you and Peanut Butter during a time of need. I have an exceptional team and am thankful daily for the effort and compassionate care to treat our furry friends as family members. Thank you again for taking the time to touch our team positively during these unprecedented times!  

Tom S.'s profile image
Tom S. 
on Birdeye

a year ago

Great care, Dr. Lindy was great, being old check in was confusing. We felt Malia was in good care, loved how Malia being blind was so attended, to her. Sad news red blood cell sickness, treated with steroids, her liver went into failure, vet recommended she be put down, sad news. Vet recommended a pet hospice. Heaven at Home Pet Hospice Turned from sad to horror, as Malia screamed in pain, first supposedly calming step. Our daughter here, with Mia ,Malias sister, we were all upset crying, Mia was upset crying, barking t... read more

Business response:

Thank you, Tom. Malia was a true Angel and so brave throughout her illness. We will pass your message on to Dr. Lyndi. Please know you are in our thoughts during this difficult time.  

Molly's profile image
Molly 
on Birdeye

a year ago

I would only take my pet here in the event of an emergency. The staff always has gone above and beyond to make sure I am updated on the status of my pet and comfortable through the difficult situation. Both of my dogs have had exceptional care and positive outcomes. I am so thankful for the staff and their ability to provide 24/7 assistance. Absolutely wonderful team all around. 

Business response:

Thank you so much for your review and kind words, Molly. People like you make a tough job 100% worth it! We printed out your review and shared it with our team.  

Janet R.'s profile image
Janet R. 
on Birdeye

a year ago

I brought my foster kitty in when he was very sick, not sure if he was poisoned or not or just sick. You were wonderful with him through the whole thing. I was scared for that poor baby, but I felt he was in very good hands. Even when I had to leave him alone for the night you kept me updated and even sent me pictures😻. The money issue was even worked out with me , so it was not anymore stressful than it already was. He is doing great now!! Full of energy and kitty play fullness. Thank you AEH! 

Business response:

Janet, we are so happy to hear your little guy is doing well. Thank you so much for the kind review. We appreciate it!  

TAMRA H.'s profile image
TAMRA H. 
on Birdeye

a year ago

I just wanted to thank you. Matilda sadly didn't come home. I was hoping for a miracle, but she was almost 13 and it was time for her to go. Your staff was so great with her and me. I had frantically called all over that morning, no one including her regular doctors would help. Thank you so much for taking the time to end her pain. 

Business response:

Tamra, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. Please know when Matilda needed you most, you were there. We are glad we could provide some comfort during this tough process. Please don't hesitate to give us a call should you need anything.  

Melissa B.'s profile image
Melissa B. 
on Birdeye

a year ago

My cat needed to be euthanized. She was very old with kidney failure and could not move. Sadly, I could not wait for my vet to be open and needed help for my kitty right away. But thankfully, my experience with the Animal Hospital was excellent. They were so kind and the doctor who helped was so empathetic and comforting. I am grateful. <3 

Business response:

Thank you for taking the time to share your experience, Melissa. We know how hard it was to say goodbye to Brandi. We are so grateful that Dr. Leonard was able to provide some comfort during such a difficult time. Please let us know if you need anything in the future.  

Allie V.'s profile image
Allie V. 
on Birdeye

a year ago

We are so thankful for all the time the staff dedicated to our dog, Zoe! After multiple blood transfusions, they continue to help us when we have questions regarding her condition. They were patient with us every day we were with them. I would trust them again with taking care of our girl. We are very grateful to this staff. 

Business response:

Thank you Allie! We hope Zoe is continuing to do well at home. We are always here if/when she needs us! 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,441 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7. 

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