Animal Emergency and Specialty Hospital of Grand Rapids's cover image
Claimed

This profile has been claimed by the business owner or representative.

Animal Emergency and Specialty Hospital of Grand Rapids

4.9
Get directions

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

Get directions
4.93,307 reviews
5
2,380
4
199
3
54
2
0
1
0
674 reviews have no rating
Select a rating
Richard C U.'s profile image
Richard C U. 
on Birdeye

7 months ago

I brought my Golden Retriever into the Plainfield Hospital around 4:30/5:00 in the morning. He had a sore on right below his ear and it was bleeding from him scratching it. The soar was diagnosed as a “Hot Spot”. I had called my Vet the day prior and they could not get him in. All I can say is “God Bless The Animal Emergency Hospital…..Lisa Reznik,DVM, took care of my Golden Retriever, cleaned and shaved the “Hot Spot” area, and today he is doing so much better. Yes, it will take a couple weeks to heal, but he is doing ... read more

Business response:

Richard, Thank you for taking the time to share your positive experience at Animal Emergency Hospital. We are delighted to hear that Lisa Reznik, DVM, provided exceptional care for your Golden Retriever and successfully treatment was completed. Our team always strives to offer prompt and efficient service, especially during emergencies. We greatly appreciate your kind words about our facility and the accessible care we provide for pets in need. Your satisfaction is important to us, and we are grateful for your trust in our... read more

Alysia Kieft's profile image
Alysia Kieft 
recommend  Recommended
7 months ago

The Byron Center staff was INCREDIBLE and you could tell they cared about my kitten Frank. Online registration and queue made the process so much easier, especially for someone coming from Muskegon! 

Business response:

Alysia, Thank you for taking the time to share your wonderful experience at our Animal Emergency Hospital in Byron Center. We are thrilled to hear that our staff provided incredible care for your kitten Frank and that you felt their genuine concern. We understand that coming from Muskegon can be quite a journey, and we're glad our online registration and queue system made the process easier for you. Our goal is to provide efficient and streamlined services, ensuring that both you and your furry companion receive the attent... read more

Jan Bower's profile image
Jan Bower 
recommend  Recommended
7 months ago

Was very happy at the response of urgency when we arrived with Buddy. The staff are all very polite and caring about both the pet and owner. Gave constant updates of what was going on and happening with our pet. 100% satisfied with the care we received while our pet was there. Would highly recommend this place to anyone who needs emergency care! Thank you to everyone who took care of Buddy! 🐾🐾🐾🐾🐾🐾🐾🐾🐾🐾🐾 

Business response:

Jan, Thank you so much for taking the time to leave such a kind review about your experience at Animal Emergency Hospital. We're thrilled to hear that you were happy with the urgency and care provided to Buddy. 

Amber S.'s profile image
Amber S. 
on Birdeye

7 months ago

We recently had to bring our pregnant dog in with a stuck puppy. Staff were amazing and got her the help she needed right away. They were absolutely awesome and saved 2 of the 3 puppies. 

Business response:

Amber, Thank you so much for taking the time to leave such a wonderful review for our Animal Emergency Hospital. We are thrilled to hear that our dedicated staff provided excellent care to P.D. and were able to assist her promptly. Rest assured, we always strive to provide the highest level of care to our animal patients, and it warms our hearts to know that we were able to help save her puppies. Your kind words and appreciation mean a lot to us and will serve as motivation to continue delivering excellent service to all ou... read more

Sandi W.'s profile image
Sandi W. 
on Birdeye

7 months ago

.My little girl Zookie was so sick. Dr.Marilyn Brink saved her life.She absolutely breathed life into my little girl. Zookie (chihuahua)is 15 yrs 3weeks and 4 days old and thanks to Dr. Brink she is back to her sassy little self again… thank you and God Bless you and your staff of angels….you love animals and it shows..the world is a better place with you in it…. Animal Emergency Hospital is a true Godsend…Thank You SO much. 

Business response:

Sandi, Thank you so much for taking the time to leave such a heartfelt review for Animal Emergency Hospital. We are thrilled to hear that Dr. Marilyn Brink and our dedicated staff were able to save Zookie's life and restore her to her sassy self. It is always our goal to provide the highest level of care to our furry patients, and your kind words truly mean the world to us.  

Korie James's profile image
Korie James 
recommend  Recommended
8 months ago

We brought in our budgie, they took time to explain what happened. Gave us time to say goodbye. Had to use extra money to have him put asleep. I think they shouldn't charge to put a animal asleep with the family already grieving the loss. 

Business response:

Korie, thank you for choosing Animal Emergency Hospital for your budgie's care. We are sorry to hear about your loss and want to express our condolences. We appreciate your feedback regarding the cost of euthanasia and will take it into consideration. If you have any further concerns, please do not hesitate to reach out to us at (616) 361-9911. Thank you again for choosing our hospital. 

Kathy DeMey's profile image
Kathy DeMey 
recommend  Recommended
8 months ago

😽The wait was long because they were incredibly busy, and the waiting room is abysmal, but thankfully, they are building a new space next door. The sign-in process is laborious - way too long and involved. You have to repeat answers several times in the form. That said, the service is really good, and the communication throughout the night was good, too. The person on duty very patiently worked through a care plan with me. I rejected one as too expensive, and she went back to the drawing board to present another more palata... read more

Business response:

Kathy, Thank you for taking the time to share your experience with us. We apologize for the long wait and the current state of our waiting room. As you mentioned, we are excited to be building a new space next door to better serve our clients and their furry family members. We appreciate your feedback on our sign-in process and will look for ways to streamline it in the future. We're glad to hear you found our service and communication to be good throughout the night. We hope Ella is doing well! If you have any further c... read more

Eileen Hill's profile image
Eileen Hill 
recommend  Recommended
8 months ago

my cat Oliver was very sick and I knew what I had to do and the vet techs and the vet were amazing and helped comfort me on the loss of my Olver 

Business response:

Eileen we are so sorry for your loss of Oliver. Thank you for the kind words. We aim to provide comfort and care during difficult decisions such as these. 

Michael G.'s profile image
Michael G. 
on Birdeye

8 months ago

Even though the could do nothing to save my leopard gecko's life, they took care of me and her, and did everything they could to make her comfortable in the end. 

Business response:

Michael, Thank you for taking the time to leave us a review. We are sorry for your loss of Blossom but we appreciate the kind words. Our team strives to provide the best care possible in these difficult times.  

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,307 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.