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Aspen Dental - Beaverton, OR - Hillsboro
- Beaverton, OR
About this business
Location details
2235 NE Town Center Dr, Beaverton, OR, 97006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 4:30 p.m. | |
| Tue | 07:30 a.m. to 4:30 p.m. | |
| Wed | 07:30 a.m. to 4:30 p.m. | |
| Thu | 07:30 a.m. to 4:30 p.m. | |
| Fri | 07:30 a.m. to 4:30 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
This is a strange way to run a business. The place is fine, the people are fine, the treatment is fine. The problem is with the billing. My wife was in there 16 June 2021, had some work done. The bill comes to us for $397.60. The three columns on the bill that report on what the insurance pays are all zeros. Hey - I pay for dental insurance every month, and it covers =nothing=?! So I called the office. The lady said this is not a true balance, that there are "claims pending" with the insurance, and that she'll contact me lat... read more
Business response:
I’m really sorry to hear this, Michael. The Patient Satisfaction Team would appreciate the opportunity to speak with you in order to learn more about your experience and address this concern directly: 1-866-767-0890. – Mitch, ADMI
As a younger patient they defiantly took advantage of me, while providing services they were not required too without consent and just blindside me with the bill later. I also got my wisdom teeth out here and they tried to charge me for more time then I needed and ended up getting. This type of con man service is getting to be too much. It do not recommend them at all. They are terrible !!
Business response:
Thank you for sharing this feedback Madison. We’d like to talk with you directly, so we can follow-up with our team and make sure each patient has the best possible experience. Please reach out to our Patient Satisfaction team at 1-866-767-0890. - Cindy, ADMI
Horrible. Tanasbourne location. Made me a set of dentures that were very bad. After 2 wax try ins, the dentist told me they weren't going to do anything further for me so basically, take 'em or leave 'em. She was arguing with me while I was pointing out what could be fixed to make them right. I have worn dentures for over 30 years and have been through the process many times. I was very disappointed with both the dentist and the lack of quality and look of the dentures. I left 'em. Some of the staff was friendly, bu... read more
Business response:
I'm sorry that your experience didn't live up to expectations, Sheri. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
Has cleanliness issues, a technician that didn't follow COVID guidelines. When I spoke to their management, they said she'd been there several years and it wasn't like her. I suggested they go replay any surveillance or camera footage. It was clear, she didn't believe it
Business response:
I'm very sorry to hear this, Sharon. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you about this experience: 1-866-767-0890. - Krista, ADMI
The worst the absolute worst waste of time and money these people have no idea what they are doing. i could go on but its not worth my time. Please do not come to this office its been a shitshow every time!! I wish we never came here my husband has been through hell with these people. Liars all of them. They WILL try to rip you off.
Business response:
I'm sorry your experience didn't live up to expectations, Sara. If you would like to share more detail about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
I am writing this review due to my bad experience at Aspen Dental at the Beaverton, Hillsboro Oregon location, me and my wife went in for their so called free exam, had that then I saw the Dentist, right off the bad she started off about my teeth and was only in to have a missing filling replaced, that should of raised a red flag with me but shame on me I just blew it off, so we went out to see the finance/office Manger about financing and went over everything told me what it would cost and she high lighted costs and the bot... read more
Business response:
I'm really sorry to hear that, Michael. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
There are some positives about this office, but overall I would have to caution against using Aspen Dental overall. The first issue is the pressure they put on you in the office. I was told I had periodontal disease, something that surprised me as I've always had decent oral hygiene. In order to combat this and not lose my teeth (a concern they stressed multiple times), I would need to do a full cleaning that can take up to two hours three times a year. I agreed to this (minus the needless antibiotics that would tack on $1k... read more
Business response:
Hi Jamie, we really appreciate the feedback. I'm very sorry to hear you had concerns about the treatment that was recommended. I encourage you to reach out to our patient satisfaction team at 1-866-767-0890, so they can help address these concerns. - Stephanie, ADMI
Don't go here :( I choose Aspen because I needed my wisdom teeth removed as well as have a check up (since I hadn't seen the dentist in a few years). I honestly thought all went well during my initial appointment and was pleasantly surprised by their professionalism. I ended up getting my wisdom teeth extracted elsewhere due to the close proximity of the root and my jaw nerve but went ahead and scheduled my cavities to be taken care of. My dentist was quick to fill the cavities but on in particular fell out within a week. I ... read more
I don't know if I came in on a bad day (2 days in a row) or what, but the dentist I dealt with was rude and condescending. Dr Mobai barely spent two minutes in the room with me at a time, and I don't think she said more than five sentences to me. The whole ordeal felt rushed and like they just wanted to get me out. After numbing me, she went in with some sort of chisel like tool to pry my tooth out and when I said it hurt still, she shot some more novacain into my gums. BUT THEN DECIDED TO GO RIGHT BACK IN AND CONTINUE. W... read more
Frequently asked questions about Aspen Dental - Beaverton, OR - Hillsboro
How is Aspen Dental - Beaverton, OR - Hillsboro rated?
Aspen Dental - Beaverton, OR - Hillsboro has a 3.9 star rating with 779 reviews.
When is Aspen Dental - Beaverton, OR - Hillsboro open?
Aspen Dental - Beaverton, OR - Hillsboro is closed now. It will open tomorrow at 7:30 a.m.