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Aspen Dental - Beaverton, OR - Hillsboro
- Dentists
- Beaverton, OR
About this business
Location details
2235 NE Town Center Dr, Beaverton, OR, 97006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 4:30 p.m. | |
| Tue | 07:30 a.m. to 4:30 p.m. | |
| Wed | 07:00 a.m. to 4:30 p.m. | |
| Thu | 07:00 a.m. to 4:30 p.m. | |
| Fri | 07:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst Dentist Experience of my life!!!!!!!!!!! It says on the website they help people with anxiety, but when i went in they didnt let my support person come with me for the starter stuff , they forgot to get her during my exam, they acted like i was so fragile the whole time making me feel worst. then the person who took my x-ray did not seem to understand i had bells palsy and couldn't life my lip that way, then the dr came in and she told me nothing about my teeth just that with that high of anxiety she cant help me and t... read more
Business response:
I'm so sorry to hear this and I've passed your feedback along. I also encourage you to call the Customer Service team and let them know about your experience with the staff, so they can address your concerns directly with the office: 1-866-767-0890. - Mitch, ADMI
This was the worst experience ever in my adult life at a dentist , first everyone was young and unexperienced . I had a tooth removed and they left part of it in my gums. I had a partial made and it took two months to get it and the employee lied to her manager about it. My family has bad experiences also and my wife was told to go to another dentist because she complained about her appointment for a repair of the tooth they previously fixed and they just wanted to x ray it and have her come back another day. If you have an ... read more
Business response:
I'm sorry you didn't have a positive experience, Victor. If you would like to share more details about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
Staff was great got me in very fast. But they failed to acquire the proper documentation from previous dental visits with my old dentist, it didn't care, so my dental provider will not cover the 597 dollars extra. Since they only cover the heavy cleaning once a year. They offered to take off 200 and I offered to never come back in the door again. Needless to say this was their fault but they still say I owe them money. Find a local dentist not these Walmart dentists that just want their money when they mess up.
Business response:
I'm sorry you didn't have a positive experience, Bramwell. If you would like to share more detail about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
This is a strange way to run a business. The place is fine, the people are fine, the treatment is fine. The problem is with the billing. My wife was in there 16 June 2021, had some work done. The bill comes to us for $397.60. The three columns on the bill that report on what the insurance pays are all zeros. Hey - I pay for dental insurance every month, and it covers =nothing=?! So I called the office. The lady said this is not a true balance, that there are "claims pending" with the insurance, and that she'll contact me lat... read more
Business response:
I’m really sorry to hear this, Michael. The Patient Satisfaction Team would appreciate the opportunity to speak with you in order to learn more about your experience and address this concern directly: 1-866-767-0890. – Mitch, ADMI
As a younger patient they defiantly took advantage of me, while providing services they were not required too without consent and just blindside me with the bill later. I also got my wisdom teeth out here and they tried to charge me for more time then I needed and ended up getting. This type of con man service is getting to be too much. It do not recommend them at all. They are terrible !!
Business response:
Thank you for sharing this feedback Madison. We’d like to talk with you directly, so we can follow-up with our team and make sure each patient has the best possible experience. Please reach out to our Patient Satisfaction team at 1-866-767-0890. - Cindy, ADMI
Horrible. Tanasbourne location. Made me a set of dentures that were very bad. After 2 wax try ins, the dentist told me they weren't going to do anything further for me so basically, take 'em or leave 'em. She was arguing with me while I was pointing out what could be fixed to make them right. I have worn dentures for over 30 years and have been through the process many times. I was very disappointed with both the dentist and the lack of quality and look of the dentures. I left 'em. Some of the staff was friendly, bu... read more
Business response:
I'm sorry that your experience didn't live up to expectations, Sheri. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
Has cleanliness issues, a technician that didn't follow COVID guidelines. When I spoke to their management, they said she'd been there several years and it wasn't like her. I suggested they go replay any surveillance or camera footage. It was clear, she didn't believe it
Business response:
I'm very sorry to hear this, Sharon. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you about this experience: 1-866-767-0890. - Krista, ADMI
The worst the absolute worst waste of time and money these people have no idea what they are doing. i could go on but its not worth my time. Please do not come to this office its been a shitshow every time!! I wish we never came here my husband has been through hell with these people. Liars all of them. They WILL try to rip you off.
Business response:
I'm sorry your experience didn't live up to expectations, Sara. If you would like to share more detail about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
I am writing this review due to my bad experience at Aspen Dental at the Beaverton, Hillsboro Oregon location, me and my wife went in for their so called free exam, had that then I saw the Dentist, right off the bad she started off about my teeth and was only in to have a missing filling replaced, that should of raised a red flag with me but shame on me I just blew it off, so we went out to see the finance/office Manger about financing and went over everything told me what it would cost and she high lighted costs and the bot... read more
Business response:
I'm really sorry to hear that, Michael. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
Frequently asked questions about Aspen Dental - Beaverton, OR - Hillsboro
How is Aspen Dental - Beaverton, OR - Hillsboro rated?
Aspen Dental - Beaverton, OR - Hillsboro has a 4 star rating with 834 reviews.
When is Aspen Dental - Beaverton, OR - Hillsboro open?
Aspen Dental - Beaverton, OR - Hillsboro is closed now. It will open tomorrow at 7:30 a.m.