Aspen Dental - Beaverton, OR - Hillsboro

Phyllis M. 

on Yelp

6 years ago

The worst experience ever. The "doctor" as the staff called her was THE worse. Would not listen to anything my husband tried to tell her. So many fittings and still not wanting to hear about where the dentures were NOT fitting properly. Office was NOT clean and none of the staff washed hands prior to doing any care. The staff put on gloves but again no hand washing before or after taking gloves off. We received half our money back and when I called and asked why we only got half....I was told it was a computer glitch. Finall... read more

Samantha G. 

on Yelp

6 years ago

Worse service provider I have ever used. Cancelled appointments without telling me. Billed me for services after I paid out of pocket on the front end, only to day that there were additional services with the procedures that insurance would not cover. Did not provide breakdown of the services until after the fact. 

Sarah B. 

on Yelp

6 years ago

I came here because it was in my PPO network. After receiving X-rays I was moved to a chair where I assumed I'd be receiving a cleaning from the hygienist. The hygienist walks in and doesn't acknowledge me at all as she reminds the X-ray tech to go over some information with me. I thought "that was rude", then the X-ray tech suggests that I use this fancy Oral-B electric toothbrush before the dental hygienist cleans my teeth. I was confused, " isn't that why I'm here? For teeth cleaning?". I politely decline his suggestion a... read more

Roberto R. 

on Yelp

6 years ago

This was my first appointment for dentures. I was unaware I had to bring a printed discount coupon on my first visit in order for it to be applied. I did mention the discount but nothing became of it. I have great dental insurance. The fact of the matter is that after the xrays and exam you're invited to talk terms of coverage and monetary exspense with their car salesman...I mean "manager". I was less than impressed with this last step to conclude my first visit ever. Over 10k out of pocket AFTER my insurance coverage for b... read more

Juliana W. 

on Yelp

6 years ago

I scheduled an early morning appointment to get my teeth cleaned and showed up on time despite there being a little bit of snow on the ground. The hygienist was not able to make it and no one bothered to call and let me know. The front staff said they weren't open yet since I was the first appointment, so there was no way to do so. Seriously? You don't have a cell phone and access to schedules? Very unprofessional. There's no excuse for not having a system in place to notify clients if there appointment is cancelled. They we... read more

Corby D. 

on Yelp

6 years ago

Be very aware of your bill! Aspen gave me a quote of $2200 for 2 crowns and to remove a tooth. I had the 2 crowns done and the bill came to $4600 dollars. I had not even had the tooth extracted. I brought it to their attention and they told me that is just what I had to pay. I was using Dental First financing and Aspen put the entire amount on this card. I asked for the paperwork to back their bill and they had add my two kids to my bill because they were having trouble with my X wives insurance. They told me it was n... read more

Tommy N. 

on Yelp

6 years ago

Supposed to be no star but I give a star. I went to aspen dental beginning of this year. They check and my insurance is not covered for all of them so they ask me to open a credit card with genesis and I did so the credit card cover for it. Been long already and months later I receive a phone call from collection stating that I owe aspen dental money. So I called aspen dental again and they say my insurance not cover. If it's not cover they should tell me early then I wouldn't go with them and not applying for credit. Aspen ... read more

The C. 

on Yelp

7 years ago

If i could give them 0 stars i would. 2 months they can't fix the billing information for my kid and even after multiple phone calls from me and the insurance company, they still sending me the bill without using the provided insurance information... super disappointed! 

John E. 

on Yelp

7 years ago

Still unhappy w/Aspen Dental Beaverton experience - beware and look at other reviews. It's been about 2 years since I selected Aspen Dental because they were listed as Approved Provider under an employer insurance plan. After making an initial appointment, I looked at posted reviews - each of the negative points presented in reviews were true. My bad for not cancelling initial appointment after looking at negative reviews. I've had regular dental care all of my life and never experienced a "painful" cleaning - Aspen Denta... read more