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Aspen Dental - Beaverton, OR - Hillsboro

4.0

About this business

Location details

2235 NE Town Center Dr, Beaverton, OR, 97006, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 4:30 p.m.
Tue07:30 a.m. to 4:30 p.m.
Wed07:00 a.m. to 4:30 p.m.
Thu07:00 a.m. to 4:30 p.m.
Fri07:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
4.0834 reviews
Tommy N.'s profile image
Tommy N. 
rating
7 years ago

Supposed to be no star but I give a star. I went to aspen dental beginning of this year. They check and my insurance is not covered for all of them so they ask me to open a credit card with genesis and I did so the credit card cover for it. Been long already and months later I receive a phone call from collection stating that I owe aspen dental money. So I called aspen dental again and they say my insurance not cover. If it's not cover they should tell me early then I wouldn't go with them and not applying for credit. Aspen ... read more

The C.'s profile image
The C. 
rating
7 years ago

If i could give them 0 stars i would. 2 months they can't fix the billing information for my kid and even after multiple phone calls from me and the insurance company, they still sending me the bill without using the provided insurance information... super disappointed! 

Business response:

I am sorry to hear this. I will certainly pass this information along to management. If you would like to discuss further, please call me at 315-454-6000 ext 201802. -- Kelsey, ADMI 

John E.'s profile image
John E. 
rating
8 years ago

Still unhappy w/Aspen Dental Beaverton experience - beware and look at other reviews. It's been about 2 years since I selected Aspen Dental because they were listed as Approved Provider under an employer insurance plan. After making an initial appointment, I looked at posted reviews - each of the negative points presented in reviews were true. My bad for not cancelling initial appointment after looking at negative reviews. I've had regular dental care all of my life and never experienced a "painful" cleaning - Aspen Denta... read more

Business response:

John, I'm so sorry that you didn't have a positive experience. The staff at the office would value your feedback, but if you'd rather speak with our Patient Satisfaction team, please call them at 1-866-273-8606. The team will be available Wednesday and Thursday from 1-4pm EST, and Friday from 8:30am-12:30pm EST. - Emily, ADMI 

Trisha E.'s profile image
Trisha E. 
rating
8 years ago

DO NOT GO HERE!!!! Let me state my case. I had a tooth extracted two weeks ago. They took X-rays and the dentist went over it with me. He told me I needed the tooth extracted and then I had two options, do a bridge or a partial denture. He said the third option is for an implant. He spent time pushing for the first two options because he said he can do those. In the the meantime, he suggested I get a temporary partial dental to wear. Because I was in such great pain I had I want the tooth out and went with temporary partial... read more

Karim A.'s profile image
Karim A. 
rating
8 years ago

My wife and I the worst dental experience there . They only got one star because I cannot give no or negative stars . From the waiting to the treatment , to the rude pushy guy with the ever fluctuating estimate . They have no specialists on site , and a lot of " i don't know " from the dentist. They did NOT verify our insurance. They were very unorganized. It felt more like buying a crappy used car from a sleazy salesman. It all felt very third world and "back behind the dumpster Ish" Questionable treatment plan and sales p... read more

Elaine M.'s profile image
Elaine M. 
rating
8 years ago

All I can say is BEWARE. I was referred out for a root canal.....the dentist Dr Sing did the incorrect tooth. When the numbness dissipated I continued to have a tooth ache. Needless to say to the tune of $649.00 I ended up going to a dentist my hair stylist referred me to. After almost two weeks in pain. The new dentist did the root canal on the tooth with the hole in it. If I could give no stars I would. BEWARE! 

Maryjane R.'s profile image
Maryjane R. 
rating
9 years ago

Patient beware! There appears to be a complete disconnect between what you book your appointment for, and what you actually get. I called to book a cleaning because I have moved and need a new dentist . Good news! They have weekend appointments! Well I get here this morning and guess what? They don't do cleanings in the weekends. Because I am a new patient the call center only booked me for an exam (WITHOUT telling me), even though I called them to book a cleaning. An exam today does nothing for my teeth. When can I get a ... read more

Brittany T.'s profile image
Brittany T. 
rating
9 years ago

My third visit included two filling, and a cleaning and only took 45 minutes. Everyone I've talked to says a cleaning alone should take 45 min or more. Definitely felt like they were rushing me because I was the last patient of the day, and they wanted to leave. My second visit also included two fillings and a cleaning, but that one took longer (I was one of the first patients), the problem, however, was when the dentist (a young Indian woman) was taking the drill out of my mouth when she was finished, she didn't turn it of... read more

Sam U.'s profile image
Sam U. 
rating
9 years ago

I am reviewing on my experience with the customer service team. I called in order to find out what their costs are for patients like myself without dental insurance (paying cash out of pocket) and they outright refused to tell me what the costs would be for a specific procedure (molar composite filling). I would not go to a dentist who lacks the transparency to tell me how much I would pay for a specific procedure prior to me sitting in the dental chair. 

Business response:

Hi Sam, I am sorry to hear that you did not have a positive experience. I know our Patient Satisfaction Team would like to help. You can contact them at 866-273-8606. -Brandi, ADMI 

Frequently asked questions about Aspen Dental - Beaverton, OR - Hillsboro

How is Aspen Dental - Beaverton, OR - Hillsboro rated?

Aspen Dental - Beaverton, OR - Hillsboro has a 4 star rating with 834 reviews. 

When is Aspen Dental - Beaverton, OR - Hillsboro open?

Aspen Dental - Beaverton, OR - Hillsboro is closed now. It will open tomorrow at 7:30 a.m.