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Aspen Dental - Owings Mills, MD

3.7
  • Owings Mills, MD

About this business

Location details

10010 Reisterstown Rd suite 60, Owings Mills, MD, 21117, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
FriClosed
SatClosed
SunClosed
3.7915 reviews
Baba L.'s profile image
Baba L. 
rating
2 months ago

I was in horrible pain from a wisdom tooth. My experience with Aspen Dental in Owings Mills was very good. I have an extreme fear of the dentist, however everyone in this office was kind, polite and professional. I was treated with compassion and respect and all the staff I interacted with tried their very best to calm and comfort me. Dr. Milton-Harris really went the extra mile to understand my feelings and assured me she was there to help. I can truly say that she turned a very upsetting and painful day into one of appreci... read more

Markand T.'s profile image
Markand T. 
rating
6 months ago

Every person I encountered, from the reception person, to the tech, to the doc, was helpful, pleasant, and competent. 

Charlene C.'s profile image
Charlene C. 
rating
4 years ago

Problem solved. I no longer wish this negative report to be reviewed or seen by anyone. I apologize for any of my actions any inconvenience I've caused this office. They have work to resolve my problem and I have never been the most patient person in waiting. Not one of my virtues. I'm sorry and do hope that the last review did not have a negative effect on this business. 

Business response:

I’m really sorry to hear that, Charlene. The Patient Satisfaction Team would appreciate the opportunity to speak with you in order to learn more about your experience and address this concern directly: 1-866-767-0890. – Mitch, ADMI  

Darlene D.'s profile image
Darlene D. 
rating
4 years ago

Yes, I made a complaint, However, their Resolution Dept was AMAZING! I called 1-866-767-0890. and spoke to the rep who immediately went into action to resolve the issue. 2 weeks later I was refunded the funds that were overcharged for insurance. I wasn't going to continue to use this office, but because of the wonderful customer service from this team, I made another appointment. As I said this complaint was not against the dentist..it was an insurance issue that had "gone bad". I will give it another try. Thank you for all... read more

Business response:

This is wonderful to hear, Darlene. I'm glad the team was able to help out! Thank you for sharing and keep on smiling. - Mitch, ADMI 

Joe B.'s profile image
Joe B. 
rating
7 years ago

This was my first experience with Aspen Dental and I cannot find any reason not to give a 5 star rating. Everyone was very professional, the facility was clean, equipment is up to date. A wonderful experience overall. 

Business response:

Glad you had a good experience, Joe! Thank you for sharing! -- Kelsey, ADMI 

Patricia Frances B.'s profile image
Patricia Frances B. 
rating
7 years ago

Aspen Dental is new to Owings Mills but not new to me. I chose Aspen Dental 5 years ago when I lived in Florida because they are a national chain and FL was not my forever home. When I did move back, I had to drive to PA to find the nearest Aspen and they are worth the effort. The patients are treated with dignity and their skills are top notch. So it was no accident I made a appointment with them in their new offices in MD. Again I was treated to the same fine profes-sionalism and I came back for implants. Dr. Williams an... read more

Business response:

We’re happy to know you had a great experience, Patricia. Thank you for sharing! I will be sure to pass it along Tammy ADMI 

Ron G.'s profile image
Ron G. 
rating
7 years ago

This place was great. Staff was very friendly and I was seen pretty quickly. They explained everything and very relaxing. Location is great and I really have no complaints. I would definitely recommend this place. 

Sarah W.'s profile image
Sarah W. 
rating
7 years ago

I really like the office in general. I absolutely love the Hygienist that cleans my teeth and Dr Williams and Dr Webb are awesome BUT I do feel like they are pricey and push for work to be done that might not necessarily need to be done. I just needed to learn how to say no to certain "recommendations" but I definitely agreed with others. 

Vivian J.'s profile image
Vivian J. 
rating
7 years ago

Aspen Dental is a wonderful place to visit. I arrived several minutes prior to my appointed time, completed the necessary paper work, and David came to take me back for x-rays. He was thorough and knowledgeable as I engaged in conversation with him. This was an extensive process and when it was completed, I was taken back to a dental chair. I had a wonderful conversation with the assistant before Dr. Webb entered. He assessed my teeth while the young lady took notes. He commented to her about each tooth. Initially, I made an... read more

Business response:

Thank you for sharing, Vivian. It's great that the team helped you have a positive experience. Enjoy your future visits. - Emily, ADMI 

Frequently asked questions about Aspen Dental - Owings Mills, MD

How is Aspen Dental - Owings Mills, MD rated?

Aspen Dental - Owings Mills, MD has a 3.7 star rating with 915 reviews. 

When is Aspen Dental - Owings Mills, MD open?

Aspen Dental - Owings Mills, MD is closed now. It will open on Monday at 8:00 a.m.